Parts Customer Care Representative 135547
Parts Customer Care Representative 135547
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Description:
Crown Equipment Corporation is a leading innovator in worldclass forklift and material handling equipment and technology. As one of the worlds largest lift truck manufacturers we are committed to providing the customer with the safest most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Responsibilities:
- Answer and process incoming parts calls from customers and service technicians.
- Pull orders receive and put up stock.
- Order parts and develop relationships with Crown factory and outside vendors.
- Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
- Maintain direct contact with current and prospective customers.
- Prepare customer quotes.
- Process paperwork.
- Inventory control to include cycle counts of stockroom vans and customer consignments.
Qualifications:
- High school diploma or equivalent
- Good verbal communication written communication interpersonal organizational numerical perception and computer skills
- Ability to lift 50 lbs.
- Valid drivers license and good driving record
- Parts or inventory control experience and lift truck industry experience preferred
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for fulltime employees including Health/Dental/Vision/Prescription Drug Plan Flexible Benefits Plan 401K Retirement Savings Plan Life and Disability Benefits Paid Parental Leave Paid Holidays Paid Vacation Tuition Reimbursement and much more.
EOE Veterans/Disabilities
Required Experience:
Unclear Seniority
Employment Type
Full Time
