PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realtime patient insights. For over 20 years the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception PointClickCare has grown exponentially with over 2200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadas Most Admired Corporate Cultures PointClickCare leads the way in creating cloudbased healthcare software.
At PointClickCare we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here youll discover a space where your talents can thrive your career can grow and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
Reporting to the Senior Business Solutions Manager you will act as the primary client liaison to lead the Implementation of projects within the Office of the CIO segments of PointClickCare. This role will be responsible for managing projects related to managing enterprise information management corporate data office or digital transformation projects. This role demands a strong senior PM with an excellent track record of managing multiple projects and leading with authority.
Key Responsibilities:
Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/customers needs and deliver within budget on desired outcomes. Fully accountable for the result of the project is the driver that holds the project together.
Working closely with the different business units is ultimately responsible for defining the project scope and objectives to ensure project members understand what is expected of them and what they should expect from one another. Coordination with Change Management as needed.
Organize lead facilitate meetings with clear objectives compile timely meeting summary minutes.
Have the knowledge skills and experience (particularly in IT Infrastructure and Security) to be able to recognize when problems surface or potential problems are looming. Can articulate problems bring the right people together to solve problems and know when the problem has been properly addressed and closedall this with the proper sense of urgency that the problem requires.
Communicates to all concerned parties project milestones status updates as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Has overall ownership of all management reports on a given project.
Coordinate with Vendors as necessary from SOW onboarding into project team and holding Vendor deliverables accountable to schedule and per contract. Manage Vendor relationships and lead calls with vendors.
Ensures that scope creep communications and quality are carefully managed.
Drives ownership of decisions to the level where the accountability of the decision must lie.
Thoroughly understanding the customers business and technical needs
Acting as primary interface to business units during all phases of theproject
Creatingprojectplans identifying scope goals deliverables timelines and required resources.
Manage theprojectbudget team resources communications andproject plans.
Monitor and report onprojectprogress problems and recommended solutions to the customer
Identify and resolve risks and issues in a timely manner. Escalate concerns to theprojectteam and senior management when appropriate.
Providing direction and support to the implementation team and reviewing deliverables prepared by the team.
Report on deployments schedules budgets and revenue using internal methods.
Managing the daytoday implementation of operationalprojectaspects definingprojecttasks and resource allocation
Updating and trackingprojecttimelines and deliverables
Managingprojectissues and dependencies
Foster continued growth of the teamsprojectmanagement capabilities improving knowledge and experience within the PMO.
Successfully manages several competing priorities.
Contribute to the overall goals and objectives of theProjectManagement Office
Required Experience:
510 years experience in project management
Experience in managing at least one of the following types of projects: Master data management data quality management metadata management data governance data migration NiceTOHave
Experience in managing enterprise information management programs corporates data office projects or digital transformation projects.
PMP or Agile designation preferred.
Selfmotivated quick and assertive
Extremely detailed oriented and organized.
Exceptional time management skills
Excellent writing and communication skills
Excellent knowledge of project metrics including gathering reporting trend analysis creation and metrics.
Ability to identify issues and problems generate solutions and choose appropriate alternatives using basic root cause analysis.
Manage project scope by assessing requirements changes determining and conveying impact on budget time and risk.
Manage client expectations anticipates operational and tactical risks and tracks them.
Clarify identify and track requirements and issues remove barriers resolve minor project issues and escalate to immediate manager where required.
Proficient in MS Office applications MS Project VISIO Adobe Acrobat Professional
Stays abreast of current industry trends and new technology through professional associations trade journals networking and associated training and seminars.
$112400 $120900 a year
#LIhybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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