Global Account Management Analyst IT Helpdesk
Global Account Management Analyst IT Helpdesk
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Job Description
About NCR Atleos
NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.
Key Responsibilities:
Create manage and terminate user and service accounts in Active Directory and MS Exchange.
Maintain and manage resources in Active Directory.
Ensure compliance with company policies and security standards.
Provide support and troubleshooting for accountrelated issues.
Collaborate with IT and other departments to ensure seamless account management.
Document processes and procedures related to account management.
Qualifications:
Minimum qualification: HSC (Grade 12. Technical diploma is preferred but not mandatory.
Minimum 2 years of experience in a technical support role.
Proven experience with Active Directory management.
Working knowledge of MS Exchange and Azure administration.
Strong problemsolving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Relevant certifications (e.g. Microsoft Certified: Azure Administrator Associate) are a plus.
Work Environment:
Candidates must work 5 days a week from the office.
Candidates should be ready to work in shifts. This team supports 24X7 on a rotating schedule.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equalopportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their jobrelated qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Required Experience:
Exec
Employment Type
Full-Time
