Customer Attachment Rep
Customer Attachment Rep
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Job Description
Posting End Date:
April 16 2025Employee Type:
Temporary (Fixed Term)Part timeUnion/Non:
This is a unionized positionBargaining Unit/Local: Unifor Local 8833 Waterloo Office
Primary Location: Waterloo ON
Rate classification / Pay Range: Grade 7 Step 1 $39.49 per hour
Number of Available Positions: One 1 Temporary PartTime Position
At Enbridge our Customer Attachment Representatives ensure a positive customer experience.
From assisting customers with inquiries to entering data they play a vital role in our operations.
We are seeking an organized professional who has a passion for customer service! Does this sound like you Apply today to join our team!
Please note: Backfill for a Maternity Leave for a duration of up to 12 months.
What you will do (Responsibilities):
- Initiates and is a key administrative resource for commercial/industrial customer attachment process and acts as a point of contact for our customers.
- Responsible for data entry in Maximo and SAP CIS new service applications and customerinitiated work capital requisitions excess footage aidtoconstruction contracts and general inspection status.
- Handle customer inquiries for information and promote the benefits of natural gas.
- Conduct outgoing calls to new customers to ensure customer satisfaction provide resolution where possible or direct to the appropriate internal group.
- Complete tasks and assist other departments as assigned by the Manager.
Who you are (Qualifications):
- Minimum high school education required.
- Must have a demonstrated understanding of Microsoft Word and Excel.
- Must have demonstrated proficiency in problem solving organizational skills attention to detail and the ability to think analytically.
- Must have a working knowledge of computerbased applications such as Maximo SAP CIS Economic Model Map Viewer and Query Tool.
- Required to coordinate multiple projects to defined timelines with the ability to balance a number of tasks at one time.
- Strong interpersonal skills good organizational skills and attention to detail is required.
- Excellent verbal and written communication skills required due to high level of interaction with customers and coordination of process with all internal departments.
- Must be or become knowledgeable in Commercial/Industrial information requirements and possess a strong working knowledge of the advantages of natural gas its products and the customer attachment process.
Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer.We are committed to providing employment opportunities to all qualified individuals without regard to age race color national or ethnic origin religion sex sexual orientation gender identity or expression marital status family status veteran status Indigenous/Native American status or disability. Applicants with disabilities can request accessible formats communication supports or other accessibility assistance by contacting .
Information For Applicants:
- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however only those applicants selected for interviews will be contacted.
- Final candidates for this position may be required to undergo a security screening including a criminal records check.
To learn more about us visit www.enbridge
Employment Type
Part-Time
