Director UX Design 18914

UX Design Director and Regional Practice Lead MG5 India Remote

Our Team:

Vistaprint is the ecommerce industry leader in personalized physical and digital productswith over 23 years of legacy. We empower over 20 million global customers to make animpression and were fuelled by forwardthinking and innovative technology. Vista
Corporate Solutions is a line of business under VistaPrint serving the commercial midmarket segment (companies with over 20 employees) and the small reseller segment with a suite of solutions including ProShop and ProAdvantage:
Proshop helps companies overcome the logistical challenges of creating and ordering custom print and promotional items across several teams while ensuring brand consistency. Our longterm aspiration is to help larger businesses portray and grow a
consistent brand image via design and brandmanagement capabilities on print and digital mediums.
ProAdvantage allows small resellers to focus on what they love most: creating and what matters the most to them: their business while we take care of order fulfillment for them

As a Director of UX Design you will drive discovery and delivery of digital product solutions mentor and guide a team of UX Designers fostering growth through regular 1:1s and informal interactions. You will directly manage 4 UX team members aligned to VCS. You will identify and coach through design challenges and communication issues balancing direct involvement with encouraging independent problemsolving. This role involves setting clear actionable goals providing consistent feedback and performing regular calibrations to
ensure alignment and growth. You will provide effective communication across teams build relationships with stakeholders and promote a healthy design culture. Additionally you will oversee recruiting ensuring a rigorous and inclusive process and drive design quality across the team providing strong UX and visual direction.

Based in India you will also have regional practice lead responsibilities. This will include:
Defining and implementing operating model and UX best practices
General mentorship and guidance for our 10 UX team members based in India
o Fostering a sense of community and inclusion

What You Will Do:

Vista is searching for an Experience Design Director with a deep background in the B2B ecommerce space to lead UXers across VCS.
Currently undergoing a tech stack migration and platform transformation you will lead teams responsible for enabling our customers with customized printing services corporate accounts design and marketing services brand management and dedicated support.
Articulate a comprehensive strategy for solving complex multiteam and multidomain problems.

Contribute thought leadership and design towards a longterm VCS experience strategy and vision.
Collaborate with peers and leaders to drive crossfunctional alignment push creativity and innovation and move the needle on established thinking.
Mentor Product Designers and address design challenges through regular interactions.
Lead and grow a design team to optimize conceptualize and deliver inspiring product design solutions.
Attract inspire and develop talent across the larger Vista UX design community.
Lead and mentor discovery and delivery across multiple teams.
Set and review actionable goals providing feedback and holding designers accountable.
Shape ambiguous ideas into concrete user stories and innovative product experiences using a usercentered design process.
Champion a strong usercentered design practice to build a thriving design culture.
Deliver clear feedback and improve communication within the domain and with stakeholders.
Deliver work in matrixed organizations with direct influence both within and outside reporting lines.
Build relationships with stakeholders and balance team needs with wider organization.
Take responsibility for the UX Design team culture identifying and executing designspecific initiatives and improvements.
Ensure high design quality and provide strong UX and visual direction.
Championand share design expertise to evangelize UX and build a strong design culture.

Your Qualifications:
At Vista we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience we strongly encourage you to applyeven if you feel that you dont meet the exact requirements or
have the same qualifications. You might be a great candidate for this or other opportunities.

12 years of experience designing innovative digital products in the ecommerce space within largescale product and service ecosystems.
8 years of experience working collaboratively with product engineering design content and user research teams.
6 years advising and mentoring more junior designers and guiding multidisciplinary collaborators through a successful usercentered process.
Strong discovery skills including examples of leading discovery that influenced work across multiple teams
Strong delivery skills including multiple case studies and a track record demonstration of driving delivery across multiple teams providing usercentered creative and innovative design solutions that had measurable positive impact for users and the business.
Ability to articulate a comprehensive strategy for how to solve complex problems that span usecases across multiple teams
Ability to plan moderate and complete a variety of goaloriented workshops across collaborators leading to exciting new insights newfound consensus and critical alignment.
Strong communication and relationship building skills including the ability to thrive influence teams inspire change in large organizations and lead executive collaborators.
Experience demonstrating quantitative and/or qualitative data to inspire design concepts prioritize features validate new product designs and communicate decisions to partners.
Ability to navigate ambiguity try new things in your designs and find opportunities for significant improvements to the existing product ecosystem.
Excellent presentation skills and the ability to articulate sophisticated concepts to cross functional audiences in person remotely in real time and asynchronously.
Excellent visual and typographic sensibility and excellence in UX design interaction design motion design native app design content strategy and information architecture.
Guide in most design tools such as Adobe Creative Suite Figma and/or Sketch used to create highfidelity mockups and prototypes.
Wellrespected authority in design process and innovation both internally and in the broader design community.

Nice to Have:
Relevant degree in field of Design or HCI.
Experience with service design or designing aligning and optimizing an organizations operations to better support the experiences of both the user and employee.
Experience identifying and prioritizing features as well as participating in complex roadmap planning.
Ability to deliver work in matrixed organizations with direct influence both within reporting lines and outside of reporting
Track record of success working with globally distributed teams and in highly matrixed organizations.
Experience using code to create fully or partially functional prototypes to be used in user research and/or internal socializing of design concepts

Why Youll Love Working Here:
There is a lot to love about working at Vista. We are an award winning RemoteFirst company. Were an inclusive community. Were growing (which means you can too). And to help orient us all in the same direction we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and highperforming team.

About Us:

Vista is the design and marketing partner to millions of small businesses around the world.For over 20 years weve been inspired by small businesses and we work incessantly to deliver solutions to their evolving needs. VistaCreate 99designs by Vista and VistaPrint all under the parent brand Vista represent a fullservice design digital and print solution elevating small businesses presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner allowing them to create a cohesive brand image for use instore online and onthego.

Commitment to Diversity Equity & Inclusion:
Vista exists to help our customers live their dreams. Each dream is unique and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative inclusive and innovative. We strive to role model and live an inclusive culture of fairness respect and belonging for all. And we work together to empower each other creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer:
Vista a Cimpress company is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color sex national or ethnic origin nationality age religion citizenship disability medical condition
sexual orientation gender identity gender presentation legal or preferred name marital status pregnancy family structure veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and in fact in many cases we strive to do more than the law requires.