Guest Services Agent Sydney Lakeside Holiday Park
Guest Services Agent Sydney Lakeside Holiday Park
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Salary Not Disclosed
1 Vacancy
Job Description
- Create an impact with lasting impressions on our guests from check in to check out
- Work play and find your balance in a workplace where every day is a holiday
- Find your balance with flexible work hours over a 7day roster
- Are you 100 customer focused and driven to provide top notch guest experiences
NRMA Sydney Lakeside Holiday Park is a holiday oasis with modern selfcontained accommodation set amidst great facilities in a stunning lakefront location.
What youll do:
You will ensure the highest possible standards in Front Office Guest Services. You will wow our guests with your welcoming smile bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checkedin and checkedout. You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services.
What youll bring:
- Outstanding customer service skills
- Well presented friendly and welcoming
- Passionate about everything you do with a drive to be the best you
- Teamoriented
- Great problemsolving skills and the ability to multitask supporting your team and guests
- Reception/Front Office/Admin/Sales Agent experience preferred hospitality industry will be highly regarded
- Park Management system experience (Newbook and/or RMS preferred but not necessary)
- Available to work shifts over a 7 days rotating roster
Whats in it for you
At Parks & Resorts its not just about discounts (although you do get these too). We know everyone leads a life and regardless of what stage you are at we have something to suit you all.
- Travel discounts on SIXT car rental cruises and accommodation at our awardwinning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
- My Thanks reward and recognition program
- Employee referral program where you may be eligible for a referral bonus of up to $2000
- Grow progress or relocate with us and move around the country to one of our many other parks or resorts.
Know you belong:
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.
Are you nodding your head as you read this Ready to roll up your sleeves and really make a difference Apply now! We cannot wait to hear from you!
As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory preemployment checks.
Remote Work :
No
Employment Type :
Casual
Employment Type
Casual
