Technical Product Owner
Technical Product Owner
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Technical Product Owner (TPO) integrates product ownership with technical project management to oversee largescale infrastructure and automation initiatives. The TPO manages complex projects within an enterprise environment ensuring successful delivery through thorough planning and stakeholder management.
The TPO ensures the backlog is groomed and aligned with stakeholder and customer needs utilizing rigorous methods to balance evolving competing needs with limited resources.
The TPO will work closely with a team consisting of Product Managers Software Engineers and Test Engineers. The TPO must be able to analyze compose and communicate effective User Stories and Acceptance Criteria. This is a key role within the Product Management team working with multiple internal and external stakeholders to connect and create complete solutions.
This hybrid role requires flexibility to provide functions common to both Project Manager and Product Owner roles.
Core Responsibilities
- Lead and execute complex technical projects across multiple teams ensuring alignment with organizational objectives and successful delivery within scope budget and timeline constraints
- Develop and maintain comprehensive project plans including work breakdown structures resource allocation risk assessments and detailed timelines for multiple concurrent initiatives
- Create and distribute clear project documentation including status reports risk registers meeting minutes and executive summaries for leadership review
- Drive crossfunctional collaboration between technical teams business units and external vendors while removing obstacles to project success
- Lead and collaborate on refining technical direction
- Manage backlog and sprint using Agile/SAFe methodologies
- Establish project metrics tracking systems and reporting mechanisms
- Handle crossteam dependencies and stakeholder relationships
- Oversee technical documentation and acceptance criteria
- Promote Agile adoption within the organization
- Serve as a voice of customers on new or already existing products.
- Highlight product features in a manner understandable to development teams.
- Review and approve organizational deliveries via acceptance criteria demos and UAT
- Plan track and coordinate tasks required to meet deliverables
Qualifications :
Requirements
- 5 years of technical project management experience in enterprise settings
- Bachelors degree in business engineering or computer science
- PMP and SAFe certifications preferred
- Strong technical background in software development and infrastructure with ability to understand technical concepts and drive technical direction
- Proven experience managing complex multistakeholder projects
- Proficient in Agile tools (Jira Confluence) and methodologies
- Excellent verbal and written communication with attention to detail and superior time management.
Ideal Experience
- Contact center infrastructure management experience
- Technical experience with Azure Cloud Five9 e911
- Cloud migration and infrastructure automation
- Enterprisescale program management
- Digital transformation at Fortune 500 companies
- Contact center and unified communications
- Infrastructure operations with strict SLAs
Additional Information :
NA
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
