Officer Payment Processing Release
Officer Payment Processing Release
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Job Description
Daily processing of:
(i) Domestic (MACSS & EFT) transfers
(ii) Crossborder payments (Inward & Outward Remittances) and
(iii) Clearing transactions (Inward & Outward).
(iv) Cash Management
and any other tasks performed within the Payments and Service Centre areas
Productivity and Service
Get the next transaction pending release from the processing hub.
Verify that work is captured accurately by the payments processing officers by using the relevant checklist.
In verification process if an error is identified the transaction must be returned to the capturer
In verification process if no errors are identified the transaction must be released within laid down service level agreements on the relevant systems namely Finacle Eximbills Enterprise and . Alliance Messaging Hub (SWIFT)
Ensure that all assigned request assistance transactions are immediately attended.
Immediate escalation of unresolved payment related issues to the team leader and line manager.
Immediate escalation of system downtime to the team leader and line manager.
Take accountability and responsibility for any email queries and ensure resolution or escalation.
Documenting of errors on the error tracking spread sheet.
Ensure all pending release and request assistance transactions are finalised same day.
Ensure the meeting of daily agreed targets as per enduring performance management contract (EPM .
Ensure multiskilling of all payments products transfers as per the enduring performance management contract (EPM)
Handling of queries from both internal & external stakeholders.
Regulatory Reporting
Cost and control
Minimising risk by adhering to laid down procedures in terms of:
Adherence to the Direct Dealing list and system validation.
Special instructions from clients.
Group Reference Guide and International Standards Organisation (ISO) working instruction.
Ensure that at the end of each day all pending releasing transactions are actioned.
Ensuring accurate releasing of transactions thereby mitigating errors and avoiding losses by adhering to laid down procedures.
Ensuring that correct revenue is recovered as per the concessionary pricing list on the SharePoint site.
Compliance and Risk
Ensure that all routine controls relative to the service area are applied effectively to ensure that risk is minimised.
Ensure that all preventative measures are utilised to avoid fraudulent transactions
Complete relevant compliance training within respective deadlines.
Minimising risk by adhering to laid down procedures
Qualifications :
Diploma in Banking
5 Years experience in Foreign & Local payments environment as well as Society for worldwide international financial telecommunications (SWIFT
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
