Tibco Middleware Engineer 118301

Work Place Flexibility: Hybrid

Legal Entity:Entergy Services LLC

***The preferred location is The Woodlands TX. Other locations within the service territory may be considered. Relocation assistance and sponsorship is not provided.***

Job Summary/Purpose:

This position focuses on Middleware Application Management and is responsible for supporting leadership providing Project delivery and operational support Enhancement maintenance and break/fix (Level 2 for a defined set of Entergy applications in Middleware area supporting all Business Units. The primary focus of this role will be to aid in delivery of Capital initiatives and maintenance of Entergys Tibco environments Tibco applications EMS BW BWCE BE Mashery Tibco ActiveSpaces Container environments and applications. This role is responsible to ensure delivery of highquality work products and enable / ensure that this set of applications meets stated SLAs with emphasis on continuous process improvements. This role will work closely with support teams external vendors and the relevant project teams to manage all issues related to the applications in the environment. This roll will act as the liaison between the application end users business users Project teams Support team members and IT SDM.

Job Duties/Responsibilities

• Support SDM in providing customercentric IT; reliable predictable costeffective and secure service to the customers.
• Responsible for aiding the delivery of Capital project initiatives involving middleware integration requirements by contributing actively in all phases of Software Development Lifecycle (SDLC). Supporting project technical leadership in planning and release activities. Providing input into formulating solutions to complex integration requirements.
• Responsible for working with support teams and external vendors to ensure stable operations of assigned applications and the timely resolution of problems incidents and service tickets. Conduct root cause analysis of problems and facilitate the resolution of the underlying cause or development of appropriate workaround. Coordinate and/or assist in level 2 (breakfix) support for Entergys applications via support teams and external vendor.
• Oversight of Operations support and vendor support in the implementation of new releases upgrades Patches or enhancements. Provide leadership to the support teams (Entergy & Partner) and prioritize the work for the team.
• Ensure compliance with all project deployment methodologies internal standards (e.g. Security Enterprise Architecture (EA) operational guidelines in support of ITs strategy and organizational objectives and compliance with Entergys policies and procedures.
• Monitor the application availability against stated SLAs and performance expectations. Active management and transparent reporting of application issues resolutions and performance to IT leadership.
• Maintain awareness of the IT roadmap for assigned application platform(s); expected upgrade cycle end of life support and operational risks for existing applications.
• Manage portfolio of assigned applications including configuration management and licenses. Ensure that existing portfolio conforms to Licensing Security and EA standards.
• Execute the Release & Deployment Management processes. Coordinate with Program Managers and Project/COE leads to ensure seamless transition into production environment. Plan and execute Service Introduction and knowledge transfer from project teams to Operations team. Responsible for risk management and rollback plans in adherence to stated policies and procedures.

Minimum Requirements:

IT Consultant: Bachelors degree in a related field and 7 years of experience in supporting middlewarespecific project delivery and working knowledge of managing and supporting production applications is required OR in lieu of a Bachelors degree 9 years of experience working with production applications is required.

Advanced degree is a plus.

Minimum knowledge skills and abilities required of the position

• Knowledge and experience with Tibco suite of products (BW EMS APIX Mashery MFT BWCE BE ActiveSpaces).
• Knowledge and experience in advanced application virtualization techniques such as Docker Kubernetes and their applicability to the Tibco suite of products.
• Experience in delivery (design development testing release) and support of complex integration architectures.
• Knowledge in troubleshooting design and operational issues for middleware integrations.
• Experience managing application support and maintenance functions in an organization or outsourced environment.
• Ability to leverage and mentor others through technical team leadership.
• Strong analytical and problemsolving skills.
• Strong written and verbal communication skills.
• Customer centric approach and strong data analytical ability.

Any certificates licenses etc. required of the position

Technology certifications are a plus

#LITR1

#LIHYBRID

Primary Location: TexasThe WoodlandsTexas : The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option:
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 118301
Travel Percentage:Up to 25

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEI page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her behalf.If you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The nonconfidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.