Customer Service Administration
Customer Service Administration
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Job Description
- Responsible for motivating/ensuring everyone works safely and according to the stow QSHE standards to ensure that all work is done in a safe efficient and qualitative way
- Complies with the attitude of Lean and continuous improvements in the organization
- Responsible for ensuring that all executed activities and processes are in compliance with stow QSHE standards policies instructions and local legislation
- Order management:
- Entering and managing orders in SAP coordinating with the warehouse for deliveries for planning transport.
- Customer Communication:
- Creating order quotations and confirmations managing inquiries related to orders deliveries invoices and warranties.
- Spare part management:
- Ensure the safety stock levels are aligned with the demand and inform supply chain of possible deviations.
- Invoicing and Credit Management:
- Ensuring timely and accurate invoicing preparing credit notes and following up on overdue invoices.
Qualifications :
- You have a few years of experience in administrative supporting tasks in an industrial B2B environment.
- You possess a relevant bachelor degree.
- You are a computer literate and you can work with MS office applications.
- You feel comfortable of communicating to customers in Dutch and English French is good to have.
Additional Information :
What do we offer you
- A place in an enthusiastic young organisation with the necessary ambitions
- The necessary freedom and opportunity to take initiative.
- An attractive salary in an international environment with many benefits:
- Company car with fuel card/charging pass
- Group & health insurance
- Meal vouchers 8
- Net allowances
- CAO90 Bonus
- Laptop
- iPhone subscription
- 20 days of vacation plus 12 extra days for working a full year on 40hworkweek instead of 38h 32 leave days in total)
Unsolicited representations by third parties (recruitment agencies headhunters ... of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
