Supply Chain Specialist - Fiji
Supply Chain Specialist - Fiji
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Job Description
- Act as the primary contact for all Customer and Supply Chain related responsibilities for the islands of Fiji.
- Manage daily incoming orders and close daily shipped orders for FIJI Water
- Work with warehouses and planning team to ensure there are no missing orders.
- Communicate solutions successes and opportunities to the Customer Service Supervisor.
- Support overall supply chain planning sales operations and expansion projects.
- Communicate with Sales team via telephone/email inorder to provide information about products and services.
- Coordinate and Communicate with the Sales/Plant and Fleet Logistics/Finance team regarding customer orders concerns and complaints.
- Addressing disputes with customers regarding invoicing
- Following up on invoices that are aging over 60 days and reviewing the statements with Finance
- Manage/Enter daily incoming orders for the islands of Fiji.
- Answers incoming customer calls regarding product problems service questions and general customer concerns turning frustrated clients into repeat customers impacting the companys bottom line.
- Ship confirm daily outbound orders and conduct month end closing.
- Responsible for maintaining a high level of professionalism and working to establish a positive rapport with every customer.
- Process and research noncompliment chargebacks.
- Provide feedback and followup on the performance of tasks to customer service team.
- Maintaining a Disputes Log.
- Coordinate and manage timely submission of compliance documents for Middle East and Asia markets
- Work with Min of Health (FIJI) and Min of Foreign Affairs and other government agencies to ensure close collaboration and timely submission of required documentation
- Support Manager Sustainability in driving sustainability initiatives for NWVL
- Work closely with Mission Pacific on driving NWVLs extended producer responsibility initiatives
- Closely manage the YQ and NKB warehouses to ensure there are no missing orders or inventory discrepancies.
- Systematically receive in all FIJI Water Container Inbounds.
- Organize physical inventory transfers between Storage locations at YQ and NKB.
- Work with warehouse and logistics team to ensure that any inventory moves are being properly recorded and executed.
- Reconcile and identify the root cause of any inventory discrepancies.
- Analyze and perform all proposed inventory adjustments within the system.
- Ensure accurate inventory system records are available to accounting in a timely manner for month end close.
- Process all Distribution related Invoices.
- Prepare and closely manage daily order status report by tracking the status of open orders.
- Respond with any Return Material Authorization request and address the issue in a timely manner.
- Evaluate exceptions with deliveries and make the proper judgment on how to respond.
- Process all Transportation related Invoices.
- Work with YQ and NKB logistics team on the logistics and transportation requirement for goods shipment to customers.
Qualifications :
- BS/BA required; preferably in Logistics Management Supply Chain Management Mathematics Accounting Finance or Business Management
- Minimum of 13 work experience
- Excellent problemsolving skills
- Highly organized and detail oriented
- Ability to handle multiple projects simultaneously
- Strong leadership relationship building and communication skills.
- High level of proficiency in Excel Power Point MS Outlook.
- Experience with order management systems (Oracle highly preferred)
Additional Information :
If you are keen to develop your career in an exciting business with a wellregarded brand then this could be for you.
Successful applicants must have an excellent work ethic be selfmotivated with proven problemsolving capabilities able to meet the fastpaced nature of business demands with a cando attitude committed to delivering outputs in a timely manner a team player reliable and work with minimal supervision; supports organisational philanthropic corporate and environmental initiatives and models Companys core values: Do Whats Right; Work Together; Nourish and Develop; Adapt and Grow.
Please submit your applications through the link provided.
FIJI Water thanks all potential applicants and advises that only shortlisted applicants will be contacted.
NWVL is an Equal Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance equity and inclusion. All qualified applicants will receive consideration for employment without regard to race color origin religion sex sexual orientation gender identity pregnancy physical or mental disability age or other protected categories outlined by local legislation.
EEO is the law click here for more information
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
