Travel Coordinator
Travel Coordinator
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1 Vacancy
Job Description
Excited to grow your career
We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!
Our people make all the difference in our success.
About the Scheduling Department:
The Scheduling Team is at the heart of ensuring our trips run smoothly; crafting schedules and organizing logistics that keep our Field Staff in the right place at the right time. The team plays a crucial role in balancing business needs by ensuring trips are staffed efficiently on time and within budget. Their work directly impacts the success of our operations optimizing travel days and aligning Field Staff assignments to meet business demand while maintaining a seamless experience for both staff and guests.
About the role:
The Travel Coordinator plays a vital role within the Scheduling Team working to support our Field Staff (Global Backroads Leaders and Trip Prep Specialists) with their travel needs as they move from region to region throughout the season. In this role you will work closely with our thirdparty travel vendor to provide travel support and approvals for all travel inquiries and requests. In addition youll monitor travel costs assist Field Staff with budget inquiries and deviations and support the scheduling team with travel reports processes and administrative tasks. You will be a great fit for this position if you have at least 12 years of experience working in an administrative role resolving a high volume of inquiries and requests while exercising strong attention to detail time management and problemsolving skills.
What youll be doing:
You will serve as the primary point of contact for all Field Staff travel inquiries including flight change approvals policy clarifications global visa and compliance programs and other travelrelated questionsall while ensuring alignment with Backroads company policies.
Youll collaborate with our thirdparty travel partner Concur to review Field Staff travel requests and deviations ensure adherence to travel policies and identify opportunities for policy improvements.
Youll manage the travel team inbox by triaging and responding to inquiries promptly and efficiently.
Youll audit Field Staff schedules for missing or excess travel days adjusting travel days as needed.
Youll process Field Staff travel deviations and accurately track reimbursements owed to Backroads for recovery.
Youll ensure that travel expenses are categorized in our expense tracking system accurately and on time.
Youll work to research and maintain the Field Staff travel budget sheet updating budget information in our proprietary systems as necessary.
Youll also act as the point of contact for our Canadian Travel insurance provider and complete expense reporting for all Canadian Field Staff travel insurance.
What youll need to be successful:
Required 12 years of previous administrative experience in a fastpaced work environment.
Strong written and verbal communication skills.
Strong problem solver with the ability to exercise sound judgement in making decisions.
Exceptional attention to detail organization & time management skills.
Quick learner & systems savvy.
Ability to work independently and as part of a team efficiently.
Empathetic helpful and upbeat personality with a strong desire to support fellow colleagues.
Proficiency with MS Office Suite
Work Environment:
- Salt Lake City UT
- 4 days in office
Interview Process:
Recruiter screen: 30 min
Panel interview: 45 min virtual
Hiring manager interview: 30 min in person SLC
Required Experience:
IC
Employment Type
Full-Time
