Team Lead - Travel
Team Lead - Travel
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Start: ASAP
Type of Support: Voice
Work Arrangement: Onsite
Nature of the Account: Travel (Collections Outbound)
Site Assignment: QC Manila
Shift Schedule Restdays: US Business hours
Educational Requirement:
- College Graduate
- Undergraduate 2nd year completed
Work Experience:
- Overall 2 years team lead experience and 1 year collections supervisor background (financial banking/telco/healthcare etc.)
Responsibilities:
- Team Management: Overseeing team members monitoring performance and ensuring tasks are completed efficiently and effectively.
- Communication: Facilitating clear and open communication within the team and with other stakeholders including updates on progress expectations and policy changes.
- Task Delegation & Coordination: Assigning tasks based on individual strengths and workloads coordinating activities and setting deadlines.
- Coaching & Development: Providing guidance feedback and training to team members to help them improve their skills and achieve their potential
- Conflict Resolution: Addressing and resolving conflicts within the team to maintain a positive and productive atmosphere
Employment Type
Full Time
