Benefits Administration - Technology Specialist
Benefits Administration - Technology Specialist
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Job Description
Job Purpose:
The BenAdmin Technology Specialist supports the technology vision training and strategy of our technology systems. This position works as an integral part of the Experience Team and is responsible for the onboarding of new clients group renewal process and technology support to ensure a pleasant client experience.
Duties and Responsibilities:
- Premier user for BenAdmin system.
- Responsible for client onboarding group renewal process and updates to the BenAdmin System.
- Support Experience Team with technical issues and provide ongoing training as needed.
- Assist supervisor with ongoing trainings documents and presentations for internal staff.
- Perform cross company system audits updates and take preventative measures to prevent financial risk to the company and its clients.
- Technology trainer for monthly client Passport meetings.
- Responsible to research and prepare monthly client alerts and newsletters.
- Stay abreast of Ben Admin technology submit escalated service tickets and enhancement requests as necessary.
- Assists in the setup and monitoring of EDI files.
- Maintains positive relationships both internally and externally
- Maintain HUB Values including HIPPA Compliance.
- Ensures we are meeting HUB turnaround times.
Qualifications:
Work experience:
- 12 years working for a carrier or brokerage firm.
- Experience with benefits and enrollment systems preferred.
Education:
- High School Diploma
Knowledge and Skills:
- Strong verbal and written communication skills
- Analytical and problemsolving abilities
- Proficient in Microsoft Office intermediate to expert user level preferred.
- Excellent organizational skills
- Ability to work well under pressure with attention to detail
- Team oriented selfstarter with ability to prioritize monitor and control workflow deadlines and be flexible
- Detail oriented
- Sense of urgency
- Understanding of benefits & benefit terminology
- Proficient typing ability
- High degree of independence and problemsolving skills
Working conditions:
Work is generally sedentary in nature but may require standing and walking for up to 10 of the time. The working environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise dust etc. Work is generally performed within an office environment with standard office equipment available.
Physical requirements
None
Direct reports
N / A
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Department Account Management & ServiceRequired Experience: 12 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
