Customer Service - Website Solutions - 3000 Welcome Bonus
Customer Service - Website Solutions - 3000 Welcome Bonus
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Job Description
Unlock the Potential of Your Next Career Adventure
Are you ready to take the next step in your career Join a global leader in technology and services that drives the future of iconic brands. We work with renowned brands the ones you interact with every day to enhance their businesses through innovative technology and integrated solutions across 70 countries. We are honored to be consistently recognized with prestigious awards like Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.
If youre seeking growth inspiration and a rewarding career this is your chance! As a Customer Service Representative in Lisbon Portugal (OnSite) youll play a pivotal role in ensuring we meet performance goals and exceed client expectations for operational excellence. Our focus is on delivering highquality service efficiency and a seamless customer journey. Were passionate about supporting businesses bloggers and creatives in building their websites growing their brands and succeeding online.
Career Growth and Personal Development
Your success is our priority. Well equip you with all the training cuttingedge technologies and ongoing support you need to thrive. With real career and personal growth opportunities about 80 of our managers and leaders have been promoted from within! Thats why we offer a variety of FREE Learning and Leadership Development programs designed to help you reach your career goals and unlock your full potential.
What You Will Do in This Role
As a Customer Service Representative you will:
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Deliver outstanding customer service via chat email and phone to users.
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Troubleshoot and resolve user issues offering helpful guidance and solutions.
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Educate users on the platforms features ensuring they get the most from their websites.
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Collaborate with product and development teams to tackle complex technical issues.
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Stay updated on new program features and updates to offer accurate support.
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Collect and relay user feedback to enhance the overall user experience.
Your Qualifications
We are an excellent fit if you:
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Are fluent in French (written and oral) and proficient in English (B2.
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Have experience in customer service tech support or a similar role.
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Possess strong communication skills both written and verbal.
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Are techsavvy with a quick ability to learn new software and tools.
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Have excellent problemsolving skills and patience when assisting users.
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Experience with website builders or content management systems is a plus.
Even if you dont meet every requirement we encourage you to apply. We are committed to finding the right match for you whether in this role or another exciting opportunity.
Whats in It for You
In this role we offer benefits designed to support your unique lifestyle:
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Fulltime with indefinite contracts (negotiable based on experience and client needs).
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Competitive salary and performance bonuses.
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3000 Welcome Bonus.
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Prime location in Lisbon Portugal.
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Referral bonus opportunities.
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Comprehensive paid training on the company and your specific project.
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Career development programs specialized courses and language classes.
Become the Best Version of Yourself
If this sounds like the perfect next step in your career journey wed love to hear from you! Apply today and see why over 440000 gamechangers worldwide consider us their employer of choice.
We are an EqualOpportunity Employer
We are united as one team one company globally. We are committed to creating an inclusive diverse and respectful workplace free from discrimination and harassment. All our recruitment practices are based on business needs job requirements and professional qualifications without regard to race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other classification protected by applicable national laws.
Eligibility to Work
In accordance with Portuguese law only candidates authorized to work in Portugal will be considered for this position.
Language Requirements:
French (Required)
Location Onsite
Av. MediterrneoLisboa Portugal
Employment Type
Full Time
