Customer Service Representative - Small Appliances
Customer Service Representative - Small Appliances
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Job Description
Unlock the Potential of a GameChanging Career
Are you ready for the next exciting step in your career Join us a global leader in technology and services where we help shape the future of some of the worlds most wellknown brands. With a presence in over 70 countries we empower companies to improve their operations through technology and integrated solutions. Were proud to be recognized with awards such as Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.
If youre eager to grow and be inspired we have the perfect opportunity for you. As a Customer Service Representative in Lisbon Portugal (OnSite) you will play a crucial role in ensuring performance goals are met and client expectations are exceeded all while contributing to continuous improvement in quality efficiency and customer experience.
A Pathway for Career Growth and Personal Development
We believe in nurturing talent from within. We provide comprehensive training access to cuttingedge technologies and ongoing support to set you up for success. With 80 of our leaders promoted internally the potential for growth is limitless. We also offer a range of FREE Learning and Leadership Development programs designed to help you build the career youve always dreamed of.
What You Will Do in This Role
As a Customer Service Representative you will:
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Engage with customers to provide guidance and knowledge on Masterpiece Policy for Homeowners products and services via phone or email.
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Review requests make informed decisions and process accordingly.
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Demonstrate problemsolving skills and the ability to analyze information.
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Contribute to continuous improvement for enhanced customer satisfaction.
What We Are Looking For
We are a great fit for you if you:
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Are fluent in Dutch (written and oral) and have a good level of English.
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Possess excellent writing communication and interpersonal skills with a natural empathy and team spirit.
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Enjoy identifying customer needs and offering prompt solutions.
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Are proactive resultsoriented selfmotivated and a collaborative team player.
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Previous customer service experience is a plus but not essential.
If you dont meet every single requirement we still encourage you to apply. Well work with you to find the role that best suits your skills and career aspirations.
Whats in It for You
We offer a range of benefits that support your unique lifestyle:
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Fulltime indefinite contract (negotiable based on your experience and client needs).
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Competitive salary with performance bonuses.
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Prime location in Lisbon Portugal.
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Referral bonuses for bringing in friends.
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Fully paid training including company and projectspecific knowledge.
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Career development opportunities specialized courses and language classes.
Experience the Best Version of You
If this sounds like the perfect next step in your career journey wed love to hear from you! Apply today and discover why over 440k gamechangers around the globe call us their employer of choice.
We are an EqualOpportunity Employer
We are united as one team one company globally. We are committed to providing equal employment opportunities for all candidates in an environment free from discrimination and harassment. All our recruitment practices are based on business needs job requirements and professional qualifications with respect to all candidates regardless of race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other protected classification.
Eligibility to Work
Only applicants who are legally authorized to work in Portugal will be considered for this position.
Language Requirements: Dutch (Required)
Location Onsite
Av. MediterrneoLisboa Portugal
Employment Type
Full Time
