Billing Analyst
Billing Analyst
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Job Description
Driven by a customerfirst mentality we empower businesses to achieve their goals and grow alongside us. If youre ready to make a significant impact and be part of our transformative journey Maropost is the place for you.
Become a part of Maropost today and help shape the future of commerce!
About The Position:
We are looking for a customer service focused Billings Specialist to work in our dynamic fastpaced environment. In this role you will provide administrative support to the finance and sales teams ensuring efficient processing of orders and accurate invoicing.
What you will be responsible for:
- Check billing details are accurate for all clients and ensure all customers are invoiced correctly and in a timely manner.
- Have a thorough understanding of all sales support systems used including Stripe and Salesforce.
- Monitor various billing inboxes and respond to customer requests.
- To prepare and maintain billing documentation updating customer contract summary.
- Review customer contracts understand billing details and extract billing information.
- Work with different billing methods including license billing usage billing and subscription billing.
- Assist the finance department in various areas as required.
- Process cancellations refunds and adjustments requested by customers and internal stakeholders.
- Liaise with credit control on all issues regarding invoice queries accounts on stop processing credit and reinvoicing when required.
- Be a proactive member of the team including providing coverage and support for our Finance team.
- Support future system changes/implementation
What you will bring to Maropost:
- You have experience in billings/invoicing function role. Experience in a fast paced B2B/SaaS company is a strong asset!
- Experience with ERP system such as NetSuite is an asset
- Proficient Outlook Excel
- Able to effectively build and cultivate strong internal and external relationships with various stakeholders across teams
- Experience in multientity environment would be an asset
- Team orientated with open communication style
- Able to learn quickly strong organizational skills
- Willingness to learn new things
Equal Employment Opportunist:
Maropost is deeply committed to promoting diversity advancing equity and fostering a culture of inclusion. Therefore we invite applications from marginalised and equityseeking groups. Individuals seeking employment at Maropost are considered without regards to race colour religion sex sexual orientation gender identification national origin age marital status ancestry physical or mental disability or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please feel free to reach out to the recruitment team for any accommodation requests or questions.
Required Experience:
Senior IC
Employment Type
Full-Time
