Service Advisor
Service Advisor
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$ 75000 - 125000
1 Vacancy
Job Description
Job Summary:
The Service Advisor at Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo is a Fulltime individual contributor role that plays a vital role in the success of our dealership. This position is responsible for providing excellent customer service and maintaining positive relationships with clients while managing the repair and maintenance services of their vehicles. As a Service Advisor you will work closely with our sales and service team to ensure a seamless customer experience and achieve overall dealership objectives.
Compensation & Benefits:
This position offers a competitive salary and commission range of $75000 to $125000 per year paid weekly. In addition our company offers comprehensive benefits including health insurance retirement plans paid time off and employee discounts.
Responsibilities:
Greet customers promptly and courteously while maintaining a professional demeanor at all times
Assist customers in scheduling service appointments and provide accurate estimates for service repairs
Answer phone calls and respond to email inquiries in a timely and professional manner
Conduct vehicle walkarounds and accurately document any damage or concerns
Prepare detailed repair orders and communicate with technicians to prioritize the work based on customer needs
Keep clients informed about the status of their vehicle and follow up with any additional service recommendations
Collect payment from customers and maintain accurate records of transactions
Maintain uptodate knowledge of all dealership products and services including warranties and extended service plans
Ensure the service center is clean organized and wellmaintained to provide a professional and welcoming environment for customers
Collaborate with sales team to promote service and maintenance packages for customer retention
Attend training sessions to stay updated on industry trends and new vehicle technology
Requirements:
High School diploma or equivalent Bachelors degree preferred
2 years of experience as a Service Advisor in the automotive industry
Excellent communication and customer service skills
Strong organizational and timemanagement abilities
Proficient in using computer systems and software such as Microsoft Office and Dealer Management Systems
Valid drivers license and a clean driving record
Must be able to work fulltime including Saturday.
EEOC Statement:
Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo is an equal opportunity employer and values diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status. We are committed to providing an inclusive and welcoming environment for all employees and applicants.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
