drjobs Benefits Access Administrative Assistant

Benefits Access Administrative Assistant

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

$ 24 - 24

Vacancy

1 Vacancy

Job Description

POSITION TITLE:Benefits Access Administrative Assistant
LOCATION:HFNYCs Bronx Offices and HFNYCs community partner agencies across NYC
DESCRIPTION:
Hunger Free New York City (HFNYC) a division of Hunger Free America strives to build a nonpartisan grassroots movement to enact the policies and programs needed to end hunger in New York City and ensure that all New Yorkers have sufficient access to nutritious food.
A significant aspect of HFNYCs work is connecting eligible residents to Federal State and City Benefits Programs. HFNYC aims to expand its services through a Call Center designed to assist potentially eligible clients throughout the application process for SNAP (Supplemental Nutrition Assistance Program) WIC (Supplemental Nutrition Program for Women Infants and Children) Cash Assistance and Fair Fares. By helping individuals and families access these benefits the financial strain on households is reduced allowing them to allocate income toward other pressing needs.

MAJOR RESPONSIBILITIES:

    • Provide front desk support at HFNYCs South Bronx Neighborhood Field office including but not limited to greeting clients completing initial intake forms and providing an overview of HFNYC services.
    • Conduct SNAP WIC CA and Fair Fares eligibility prescreening and application assistance for SNAP and Fair Fares.
    • Participate in canvassing and outreach events to promote HFNYCs services at our South Bronx Neighborhood Field Office.
    • Work collaboratively with the Bronx Community Coordinator to best support our Benefits Access staff by developing outreach materials and updating our local resource catalogue and outreach inventory.
    • Work collaboratively on outreach and referral strategies with the WIC Program Manager and the Benefits Access Program Manager to meet monthly targets.
    • Perform administrative duties such as data entry.
    • Provide direct services as needed both remotely and in person.
    • Build strong connections with local communitybased organizations including food pantries soup kitchens medical facilities faithbased groups and elected officials offices across the city.

QUALIFICATIONS & QUALITIES:

    • A Bachelors degree in a relevant field is preferred although people with significant and relevant work experience will be considered.
    • Knowledge in antihunger/nutrition; benefits screening (esp. for SNAP CA WIC and FF) and experience working in lowincome communities.
    • Experience (ideally at least 2 years) in direct services.
    • Highenergy selfstarter with strong communications problem solving organizing interpersonal and team building skills.
    • Commitment to fighting poverty and hunger.
    • Some flexibility with schedule required including some nights and weekends.
    • Working knowledge of databases (such as Airtable and Salesforce) is a plus.
    • Proficient in use of Microsoft Office suite.

Employment Type

Full-Time

About Company

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