Technical Director 23032
Technical Director 23032
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
ASM is a leading global supplier of products services and materials for semiconductor processing. For more than half a century innovation has been at the core of everything we do. Our smart ambitious people are dedicated to creating cuttingedge solutions for the worlds leading semiconductor providers. Every day we push the development of nextgeneration computerchip technology always staying a few steps ahead of whats next.
The talented enthusiastic people at ASM are just like you: dedicated to improving peoples lives and unlocking new potential. With our collaborative approach to R&D we advance key semiconductor technologies and platforms like ALD epitaxy PEALD PECVD and vertical furnaces. And we have recently entered the promising highgrowth market: silicon carbide epitaxy. Year after year our innovations help to make chips smaller faster and more powerful. In fact you will find our technology in every aspect of modern life: in AI medical equipment 5G smartphones autonomous driving and more.
As a key driver of business success this role will play a vital role in strengthening and enabling business success through leading generation product selection support for customers and presales consultation as well as postsale impact throughout the ownership life cycle of the customer.
The Technical Director will be responsible to understand ASM customers needs and provide overall strategy and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers expectation. The aim is to increase new penetration opportunities build customer relationships manage process technology transfer and overall business growth.
Responsibilities
- Build and grow customer relationships.
- Identify technology inflections through customer interaction and articulate these inflections to internal stakeholders to help drive development of products.
- Develop maintain and ensure relevance of technical information used by internal and external stakeholders.
- Understand and build longterm innovative technology systems that enable enhanced customer relationships.
- Ensure communication vehicles e.g. telephone email and presentation etc. are able to facilitate efficient and consistent customer followup.
- Drive continuous improvement of the customer experience through team process and support tool development.
- Build strong crossfunctional and matrixed relationships and collaborate with Product Marketing Product Development Service Engineering and others to ensure a positive customer experience.
- Drive projects that secure business and build trust in ASMs capabilities. Coordinate management reviews and alignment.
- Other duties as and when assigned
Education & Experience:
- Masters/PhD Degree in an Engineering discipline.
- Candidates with comparable experience knowledge and skills will be considered.
- Demonstrated strong leadership skills with proven track record to drive changes and implement changes to benefit the organization.
- Proven success in building collaborative partnerships with customers and internal organizations
- Experienced working with local regional and global teams. High level of collaboration and work across other divisions both colocated and globally to meet common goals and targets
- Strong industry experience managing teams that support complex instrumentation applications and informatics by phone and at customer locations
- Adept at thinking strategically organizing and illustrating those thoughts and translating plans into action within a matrixed environment
- Possess the ability to selfdirect and prioritize among competing goals and exhibit flexibility in a fastpaced environment
- Demonstrated excellence in communication (verbal and written) negotiation presentation and interpersonal skills.
- Energetic collaborative and proactive; a leader who can positively and productively impact both strategic and tactical finance and administration initiatives
- Minimum 10 years of broad technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment industry.
- Strong market and industry knowledge and awareness of trends associated with our customers environments to properly develop and deploy customer solutions
At ASM we are committed to supporting our people enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives we enable a culture of continuous exploration and adoption of new ideas. At every step we know that it is our valued people who enable us to deliver excellent products and service to our clients and to make a meaningful difference in society.
So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM find us at asm and on LinkedIn Facebook Instagram and YouTube.
Required Experience:
Director
Employment Type
Full Time
