Sr Practice Group Relations Director CA
Sr Practice Group Relations Director CA
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 161400 - 179300
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realtime patient insights. For over 20 years the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception PointClickCare has grown exponentially with over 2200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadas Most Admired Corporate Cultures PointClickCare leads the way in creating cloudbased healthcare software.
At PointClickCare we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here youll discover a space where your talents can thrive your career can grow and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the role:
Reporting to the Vice President of Value Based Care the Senior Director of Practice Group Relations serves as the strategic liaison between PointClickCare and physician practice groups operating in postacute senior care and valuebased care environments. This role is pivotal in understanding the unique challenges market dynamics and operational goals of practice groups to guide product development and ensure PointClickCare solutions evolve into bestinclass offerings. This individual will bridge the gap between customer needs and PointClickCares ecosystem leveraging data technology and industry insights to drive innovation optimize workflows and strengthen relationships with key stakeholders including skilled nursing facilities (SNFs) assisted living facilities (ALFs) hospitals payers ACOs and other valuebased care entities.
- Market & Customer Engagement: Serve as the primary point of contact for practice groups proactively engaging with them to understand their clinical financial and operational challenges. Identify gaps in existing solutions and translate customer feedback into actionable insights for product and engineering teams. Facilitate strategic discussions to help practice groups navigate valuebased care models reimbursement strategies and regulatory changes.
- Client facing meetings in conjunction with other divisions attend on site and remote meetings with customers to understand customer goals and align those with current utilization and potential opportunities to expand or enhance utilization. Conducting follow ups as designated.
- Solution Alignment & Ecosystem Connectivity: Connect practice groups with the broader PointClickCare ecosystem helping them leverage data and tools across SNFs ALFs hospitals ACOs and payers. Map practice group needs to PointClickCares capabilities ensuring solutions are aligned with both shortterm challenges and longterm growth objectives. Act as an internal advocate for practice groups ensuring their needs are considered in product roadmaps and solution development.
- Industry Expertise & Thought Leadership: Maintain deep expertise in coding changes reimbursement models compliance requirements and regulatory shifts impacting practice groups. Stay ahead of emerging trends in valuebased care risk adjustment (HCC/RAF) interoperability and care coordination. Represent PointClickCare at industry events conferences and webinars positioning the company as a thought leader in the practice group space.
- CrossFunctional Collaboration: Work closely with Product Sales Customer Success and Marketing teams to refine messaging support gotomarket strategies and drive adoption of new solutions. Provide strategic input on how PointClickCare can enhance interoperability and streamline data flow between practice groups and other healthcare stakeholders. Act as a connector between departments ensuring insights from practice groups drive product innovation and operational improvements.
Key Responsibilities:
- 5 years of experience in healthcare technology physician practice operations valuebased care or related fields.
- Deep understanding of practice group operations riskbearing entities Medicare Advantage ACOs and post acute workflows.
- Strong expertise in HCC coding reimbursement models compliance regulations and interoperability challenges.
- Familiarity with regulatory and compliance frameworks including CMS guidelines OIG audits Stark Law AntiKickback Statute and HIPAA interoperability rules.
- Proven ability to engage with executive leaders physicians and practice managers to understand their business needs and align technology solutions accordingly.
- Proven ability to take accountability for a project demonstrating initiative and delivering on commitments to ensure organizational objectives are met.
Bonus Skills:
- 10 years of experience in healthcare technology physician practice operations valuebased care or related fields.
- Deep understanding of practice group operations riskbearing entities Medicare Advantage ACOs and postacute workflows. And familiarity with existing PCC solution sets.
- 3 years of experience in valuebased care risk adjustment or physician practice operations with a strong focus on HCC coding reimbursement strategies and compliance frameworks.
- Expert knowledge of CMS risk adjustment methodologies including HCC coding (V24/V28 models) RAF scoring and Medicare Advantage payment structures.
- Deep familiarity with regulatory and compliance frameworks including CMS guidelines OIG audits Stark Law AntiKickback Statute and HIPAA interoperability rules.
- Experience with EHR data workflows and interoperability standards such as FHIR HL7 ADT feeds and payerprovider data exchange.
- Proven track record of advising ACOs DSNPs ISNPs or other riskbearing entities on financial and clinical strategies to optimize reimbursement and reduce compliance risk.
- Prior leadership experience in riskbearing organizations revenue cycle management or health policy advisory roles.
- Strong ability to interpret coding trends regulatory shifts and market pressures to inform strategic decisionmaking.
$161400 $179300 a year
AtPointClickCare base salary is one of the many components that make up our total rewards package.The CA base salary rangefor this position is $161400 $179300 bonus or commission equity benefits. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CA locations. Within the range individual compensation is determined by jobrelated skills and knowledge relevant experienceincluding professional and lived experience and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team:
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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