Customer Experience Specialist Trainee 9464
Customer Experience Specialist Trainee 9464
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1 Vacancy
Job Description
About Us
At Trivett Automotive Retail were dedicated to being the most customercentric automotive retailer. We believe that delivering exceptional customer service is the key to our success. If you have a passion for sales retail or the automotive industry and youre eager to develop your skills in a dynamic environment we want you on our team!
By joining Trivett you are joining Inchcape a global company that employs over 1400 team members across Australia and New Zealand. As part of a global company our purpose is to bring mobility to the worlds communities for today for tomorrow and for the better.
Explore more about Inchcape at www.inchcape and become part of our inspiring journey.
About the role
As a Customer Experience Specialist Trainee you will embark on a journey to learn develop and implement the various functions of this critical role. Youll be responsible for ensuring our customers receive an unparalleled experience from their first inquiry to the moment they drive away in their new vehicle. This role offers an exciting opportunity to grow within the automotive industry and contribute to our success.
Reporting into the Retail Centre Manager your duties and responsibilities will include but are not limited to the following:
- Master product knowledge to deliver engaging and informative demonstrations to customers.
- Build strong customer relationships by clearly explaining product benefits and anticipating needs.
- Provide exceptional support through answering questions about vehicles products and financial services.
- Assist with test drives delivery and sales documentation ensuring a smooth customer experience.
- Utilize webbased systems to keep customer information accurate and support the sales process.
Why join us
Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and you can visit our website to find out more.
- Thorough and ongoing trainingprovided to support you in all aspects of your role.
- Career and development opportunities providing you with a sense of purpose and direction you drive your destiny with Inchcape.
- Supportive team environment We foster a positive and supportive team culture and thrive on working well together.
- Enjoy more time doing that you lovewithadditional days offincluding an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
- Access to ouremployee benefits programincluding company car rental program and discounts on vehicle purchases plus many more!
About you
To be successful in the role you will have:
- A strong interest or experience in sales retail and/or the automotive industry.
- Exceptional customer service skills with the ability to adapt your approach to suit individual customer needs.
- Proficient computer skills including experience with Microsoft Suite and digital platforms.
- Strong written and verbal communication skills.
- Ability to multitask and maintain attention to detail in a fastpaced environment.
- Demonstrated organizational skills and a commitment to professionalism and integrity
Apply now!
If youre ready to take the next step in your career and join a company that is dedicated to providing exceptional customer experiences apply today!
Please note that only shortlisted candidates will be contacted. We take this opportunity to thank you for your interest in working with us.
Required Experience:
Intern
Employment Type
Trainee
