POSITION DESCRIPTION
POSITION TITLE:Customer Service 12month
FLSA: NonExempt
REPORTS TO: Supervisor
TERMS OF EMPLOYMENT:Twelve month employment with benefits as specified in the Classified Agreement.
QUALIFICATIONS:
- Highschool diploma
- Experience working in a professional office setting.
- Strong computer skills with proficiency in Microsoft Office (Word Excel)
- Able to operate personal computer laptop computer peripheral computer equipment photocopier fax machine and other office equipment with a high degree of skill.
- Highly motivated with strong organizational skills; able to coordinate multiple tasks at one time.
- Selfstarter; able to work independently.
- Strong telephone and interpersonal communication skills.
- Ability to lift 40 lbs. to shoulder height occasionally.
ESSENTIAL JOB FUNCTIONS:
- Answer phones receive messages and respond to inquiries by staff or parents.
- File and sort paperwork.
- Input data for recordkeeping in multiple software systems.Type and/or draft letters of correspondence.
- Maintain and order supplies; organize storage areas.
- Process invoices process cash and credit sales and track expenses.
- Type or prepare reports compile data and distribute information to parties both inside and outside of the district.
OTHER JOB FUNCTIONS:
- Maintain confidentiality
- Attend meetings and training as directed.
- Present and communicate in a professional manner.
- Work additional hours or overtime as directed.
- Other duties as assigned by supervisor.