Job Summary: Perform exemplary maintenance services on heavy equipment to ensure owning and operating costs exceed customer standards. Use Holt Cats digital tools to capture and report issues as they pertain to the operation and performance of the equipment to maximize uptime. Lastly the incumbent must successfully work with Holts central dispatch team for logistics and communicate directly with customers to confirm job requirements location and timeline. This is an entrylevel position that generally has less than one year of experience and/or demonstrated jobrelevant knowledge/skills. Relies on instructions and preestablished guidelines to perform the functions of the job; works under immediate supervision. Will provide superior customer service to internal and external customers in alignment with Holt CATs Vision Values and Mission statement.
Essential Functions:
- Model promote reinforce and reward the consistent use of HOLTs Values Based Leadership (VBL) tools models and processes to ensure alignment with our Vision Values and Mission
- Performs highquality preventative field maintenance work and electronic inspections on heavy equipment
- Effectively maintains and communicates a field service schedule to deliver an exceptional customer experience
- Desires to challenge self with an abundance mindset to achieve the highest levels of performance and quality
- Adaptable and understanding of changes to schedules and timelines
- Accurately obtains packages and submits required compartment fluid samples daily
- Maintains appearance and operation of service truck to ensure productivity and professional representation to Holt customers
- Work Order Efficiency 5 or higher for the reviewed time period
- Requires regular and punctual employee attendance
- Works safely always and adheres to all applicable safety policies; complies with all company policies procedures and standards
- Performs other duties as assigned
Knowledge Skills and Abilities:
- A selfmotivated thoughtful individual with a high energy level who can work alone or with others in a field environment
- Ability to work independently as well as a part of a diverse team and establish and maintain effective working relationships with coworkers supervisors and customers
- Exceptional customer service skills with the ability to interact with tact and courtesy and maintain a professional demeanor
- Demonstrated proficiency with current computer software and related hardware
- Some knowledge of construction equipment and related equipment
- Ability to read and understand equipment service manuals and lubrication charts
- Basic knowledge of equipment and tools including their designs uses repair and maintenance
- Understanding of preventive maintenance procedures and practices
Education and Experience:
- High school diploma or equivalent required
- Up to one year of experience with field or shop preventive maintenance of heavy equipment such as dozers backhoes frontend loaders and excavators preferred
- A valid drivers license with a safe driving record required
- Must be able to obtain a Class B CDL within 6 months of employment
Travel:
- Up to 20 of overnight travel
#LIHCT
Required Experience:
IC