Oliver Wyman - Performance Management Lead IMEA - Gurugram or Mumbai

Company:

Oliver Wyman

Description:

Oliver Wyman is now looking for a Performance Maangement Lead for the IMEA region! This role can be based in our Gurugram or Mumbai office.

Job Overview

We are looking for an exceptional individual to join the Performance Management Team for the India Middle East and Africa (IMEA) region. This is a highly demanding position in a fastpaced professional services environment. The Performance Management Lead will be responsible to support and coordinate all performance management activities in IMEA for all client facing staff (Core Consulting Group (CCG) Affiliated Consulting Group (ACG) Specialists Interns and Analysts). The Performance Management Lead will head the IMEA Performance Management Team and will work in close cooperation and collaboration with the IMEA Talent Management team and the IMEA Head of Talent Management.

This role is integral to the smooth running of the business.

Key Responsibilities

Performance Management

• Supports in the definition and implementation of Oliver Wymans new performance management system (ADVANCE)

• Monitors throughout the year the trajectory of consultants proactively identifying regressions or stalling in performance anticipating performance concerns and suggesting appropriate measures

• Oversees and drives the project review process endtoend

• Teams and collaborates with Talent Managers (ACG CCG Specialists /other geographies) to keep track of consultants staffing to raise Project Reviews

• Ensures timely project review submission and actions escalations

• Drives quality assurance (QA) of project review writeups ensuring reviews are consistent with the relevant competency frameworks

• Ensures project review delivery sessions between review writer and reviewee have taken place and escalates any concerns to the respective Talent Manager

• Consolidates key insights from project reviews into individual consultant tracker and raises any performance concerns to Talent Managers

• Consolidates feedback provided for Business Development (BD) support

• Oversees and drives all performance improvement processes (PIPs TDPs)

• Identifies performance cases working closely with Talent Managers

• Prepares all materials required for any performance conversations within the PIP/TDP processes coordinating with stakeholders to receive the relevant inputs

• Supports throughout the process documenting files gathering notes etc.

• Participates in the performance review meetings and communicates the outcome to the consultant

• Works closely with HC Operations on documentation and processes for each respective jurisdiction

• Leads the preparation of MidYear and Yearend Performance review process supporting logistics and document preparation in close cooperation with respective Talent Managers

• Identifies consultant learning needs based on performance outcomes (including coaching) coordinates with Learning and Development (L&D) on necessary logistics and consolidates feedback from consultants on training effectiveness

• Supports on identifying consultants requiring training for project review writing career review writing selfevaluation trainings etc.

Reporting

• Leads on retrieving relevant reports (project reviews performance flags etc. by using OWs systems on Performance Management and other tools such as Tableau Excel.

• Maintains a tracker for all performance cases and works with the Talent Managers to ensure that progress on all performance cases is updated in master sheet

• Supports pyramid planning/capacity planning and reporting in different cuts for different stakeholders (e.g. monthly industry lead meetings)

• Analyzes data and highlights trends across ranks and industries/capabilities where utilization is low

• Prepares dashboards identify analyze and interpret patterns and trends in consultants performance so to ensure gaps in skillset is highlighted in a timely manner to the relevant stakeholders

Experience Required

• Ideal candidates will have a masters degree and 5 years of relevant professional experience in Talent Management and working in a fastpaced and dynamic client services business environment ideally from a Management Consulting or Big 4 Consulting firm

• Experience balancing everchanging work demands in a challenging environment with numerous stakeholders to satisfy

• Proven ability to foster relationships at all levels of the organization

Skills and Attributes

• Excellent written and verbal communication skills in English

• Very strong Microsoft Excel (analytical) skills to generate insights from large Strong proficiency in PowerPoint

• Applying an analytical mindset to propose data driven solutions

• Ability to work with limited supervision

• Highly organized detailoriented and processminded

• Ability to multitask and operate effectively in a fastpaced dynamic environment

• Ability to work collaboratively in a global team in a multicultural environment

• Positive proactive and a problem solver

• Professional tactful and able to engage with colleagues at all levels in the firm

• Keen to work in a fastpaced dynamic clientservices environment

Technical Skills

• Strong Word Excel and Outlook skills.

• Fluent in English (written and verbal)

• Experience working with a resource management system highly desirable

• Proficient with data analysis and reporting

At Oliver Wyman we lead with heart we love what we do and have fun while we do it! We also strive for breakthroughs by questioning seeking diverse perspectives and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time be brave and achieve the amazing with us!

• Were individuals who are selfstarting motivated energetic entrepreneurial about what we do

• We have the common aspiration to have an impact leave a legacy and change the world. We have no interest in running a steadystate business. We want to build grow and shape the environment around us

• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

• We value people whose lives balance work and nonwork activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

• We push ourselves hard to deliver excellence but we also work to extract the maximum benefit from the flexibility of a projectbased business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each others time and are sensitive to how it is used. We are an output not inputbased culture have respect for peoples personal decisions and believe that ones workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman a business of Marsh McLennan (NYSE: MMC) is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business improve operations and accelerate performance. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit oliverwyman or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Officebased teams will identify at least one anchor day per week on which their full team will be together in person.