IT Support Engineer Pietermaritzburg Our client seeks a proactive IT Support Engineer with a passion for technology to join their collaborative team.
Responsibilities:
Support and management of the companys IT infrastructure which includes virtualized servers desktops backup and recovery systems and ERP systems
Support of enduser desktops laptops and any devices they require for business purposes
Implementation management and improvement of company policies and procedures
Management support and monitoring of printing equipment
Responsible for budgeting and purchasing all information technology products
Implementation management improvement and monitoring of all network equipment including but not limiting switches routers hubs and access points and of firewall/s and any security products
Proposal of any information technology improvements to senior management
Responsible for customizations of reports sessions and scripts in the company ERP system
Manage support and update Website Intranet and email accounts
Manage and update company information technology assets
Implement manage update and support company quotation systems
Responsible for user training
Implementation management update and support of userlogged requests
Management of 3rd party contracts including but not limiting vendor warranties software license renewals hardware or software maintenance agreements
Requirements
High school diploma (Grade 12 or technical equivalent is required
Certification in A N MCSA or BSC Degree in a relevant field
Minimum 10 years of IT experience
Strong technical knowledge of Microsoft technologies (Windows Servers Active Directory Group Policy MS SQL Server Windows desktop operating systems Microsoft Office)
Strong technical knowledge of networking technologies (VoIP VPN OneDrive SharePoint)
Proficient in hardware and software troubleshooting for desktop and server equipment
Ability to work with firewall technologies and IPsec tunnels
Excellent interpersonal and communication skills
Ability to work under pressure manage time effectively and learn quickly
Strong problemsolving and analytical skills
Knowledge of time and attendance software and hardware
Understanding of POPIA and its management requirements
Ability to develop and deliver presentations and create and edit written materials
Due to the high volume of applications received only suitable candidates who meet the criteria of this vacancy will be contacted.
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