Team LeadAssistant Manager - FRABPM - Infosys BPM Marseille
Team LeadAssistant Manager - FRABPM - Infosys BPM Marseille
Posted on :
08-04-2025
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1 Vacancy
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Job Description
Infosys BPM is looking for Team Lead for its customer project in Marseille.
Location: Marseille
Youll have the opportunity to collaborate with the best talent in the industry to create innovative highquality solutions that meet our customers needs.
Background & Activities
Infosys teams are multidisciplinary (multitechnology functional and technical areas) global (local and offshore) and multicultural: you will work exclusively in an international context mainly in English
Key responsibilities:
Requirements:
We offer to the candidates:
Location: Marseille
Youll have the opportunity to collaborate with the best talent in the industry to create innovative highquality solutions that meet our customers needs.
Background & Activities
Infosys teams are multidisciplinary (multitechnology functional and technical areas) global (local and offshore) and multicultural: you will work exclusively in an international context mainly in English
Key responsibilities:
- Know employees (strengths and weaknesses hobbies etc.
- Conduct regular 1:1 meetings with employees (monthly) and career conversations (biyearly)
- Set clear expectations / goals / objectives monitor the progress and give actionable feedback (conduct employees progress review)
- Manage Employee satisfaction & engagement
- Responsible for closely working with ExSitu/Nearshore/InSitu teams
- Act as a point of contact for general support and issue resolution within the team
- Motivate the team to meet and exceed SLAs
- Deploy and monitor process controls quality assurance plans and risk mitigation initiatives
- Identify transformational initiatives
- Increasing team competences by continuous upskilling and crosstraining
- Facilitate and/or participate in team and customer meetings
- Maintain positive relationships with all stakeholders
Requirements:
- Minimum 3 years of leadership experience in a similar position Order Management area
- Customer orientation and experience in maintaining relationships with stakeholders
Very good communication skills
Ability to make decisions and improvements - Highly developed organizational & time management skills
- Fluent English and French
- Professional experience in a corporate environment is more than welcome
We offer to the candidates:
- Work for the prestige Client Logo
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- Training program
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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