Field Service Technician 12777
Field Service Technician 12777
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Job Description
Field Service Technician in France and abroad M/F
Location
Domiciled near Wasquehal 59
Minimum 50 travel within the national territory and occasionally abroad
Remaining time in the workshop in Wasquehal
Job Summary
In real technical support you carry out assessments repairs maintenance installations and commissioning in the workshop or at customers premises (depending on the fluctuation of activity) in France abroad on the range of Industrial Products compressors boosters vacuum pumps turbo etc.
Travel is estimated at least 50 of your working time throughout the national territory and occasionally abroad (overseas France Europe/outside Europe). Depending on the activity repairs and assessments are also to be carried out at the Wasquehal workshop.
You carry out your missions in compliance with legal and internal security rules. You provide a prevention information and recommendations service to customers.
You are the preferred contact for customers during your meetings. You are supervised on the repair part by the workshop manager and report to the aftersales service manager. You are required to interact with your colleagues in the aftersales service the sales department and factories based abroad.
Responsibilities
Carry out expert maintenance or repair actions in the workshop or at customer sites according to the instructions received while complying with the companys safety rules and those in application on customer sites (Prevention Plan);
Receive telephone requests for technical information from our customers for a prediagnosis with a view to intervention if necessary;
Inspect equipment establish repair quotes and intervene for repair or improvement;
Carry out preventive and curative maintenance operations;
Prepare the elements for establishing maintenance quotes;
Set up connections for new or reconditioned devices at customers premises;
Prepare and send intervention reports to the aftersales service manager;
Manage the priorities of troubleshooting actions;
Provide a prevention information and recommendations service to customers;
Provide technical training on our products to customers (control of the product range);
Participate in the development of the sale of maintenance contracts in collaboration with the aftersales service manager and salespeople;
Manage and monitor projects and interventions with the internal team subcontractors and clients (transversal management);
Carry out your work while wearing the necessary PPE taking into account the associated risks.
Basic Qualifications
The position requires knowledge of BTS industrial maintenance level CAP Mechanic or electromechanic
Basics in automation would be a
Electrical clearances and chemical risks N2 ATEX
English would be a considerable asset for traveling abroad
Driving license
Travel and work arrangements/requirements
Minimum 50 travel on national and foreign territory
50 in workshop in Wasquehal
Key competencies
Indepth knowledge of electrical and mechanics
General knowledge of hydraulics and pneumatics and notions of automation
3/5 years and skills or experience in the field of industrial maintenance
What we offer
Service vehicle
Family mutual insurance
Meal tickets
Company bank card
Profit sharing
Monetizable Time Savings Account
Share Options
LinkedIn Learnings and continuous development and growth opportunities
#LIMT1
Required Experience:
IC
Employment Type
Full-Time
