Human Resources Support Coordinator

Hershey Entertainment & Resorts Company (HE&R) is an awardwinning entertainment & hospitality organization with properties including: Hersheypark The Hotel Hershey Hershey Lodge Giant Center Restaurants and more. Our team members share a common goal of upholding the legacy of our founder Milton S. Hershey while striving to live by our companys Core Values: Devoted to the Legacy Selfless Spirit of Service Team Focused and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity equity and inclusion in our workforce marketplace and community and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

This parttime yearround position will support various human resources functions for Hershey Entertainment & Resorts at both the Human Resources Support Center and the Hersheypark Entertainment Complex Human Resources Office.

As a PartTime Team Member you will enjoy sweet perks like FREE admission and parking to Hersheypark discounts on food & shopping and more as soon as you receive your Employee ID!

Job Duties:

• Professionally greet visitors and employees to the HR Support offices as the first pointofcontact and determine the purpose of their visit to provide appropriate assistance information or direction. Handle basic issues and route advanced issues to the appropriate team member.

• Professionally answer calls from our HR Call Center using a headset and logging all calls in our computerbased tracking system

• Review and respond to emails sent to the shared HR Support inboxes

• Assist with orientation onboarding and employee processing in Applicant Tracking Onboarding and HR systems

• Maintain an open line of communication with coworkers management and human resources representatives from other properties

• Provide support with the formal job offer process and complete Hiring Manager Recommendations

• Assist applicants and employees with general HRrelated questions

• Create and print employee and vendor ID cards

• Complete the process for our companywide recognition program

• Support and assist with job fairs and other virtual and inperson hiring events

• Scan document and catalog investigation kits

• Complete employment verifications via email phone fax and inperson

• Maintain electronic employee documents and files

• Other duties as assigned.

Qualifications:

• Must be 18 years of age or older

• Minimum of one 1 year of administrative experience required preferably in Human Resources

Knowledge Skills and Abilities:

• Strong written and oral communication skills are required

• Skilled in the use of Microsoft Office applications including Excel and Word.

• Proficient working with details on a daily basis for prolonged periods of time with minimal supervision.

• Must be able to meet deadlines and handle multiple priorities and tasks with.

• Must be selfmotivated and feel comfortable taking initiative.

Job Demands:

• Our HR Offices are open weekdays and weekends with hours that vary seasonally. Candidates must have the availability to work multiple shifts including up to one weekend shift per week

• Work schedule is approximately 3 days per week (evenings weekends and holidays required as needed)

• Fast paced office environment during operating seasons

• Some duties may involve working outdoors on the Complex

• While performing the duties of this job the employee is required to:

• Finger Dexterity Constant >67

• Hand/Eye Coordination Constant >67

• Standing Occasional <33

• Walking Occasional <33

• This job requires the visual ability to perform detailed work at close distances (computer screens accounting ledgers using measurement devices).

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer