AC Service Sales Specialist

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The opportunity

To build and grow the Automation & Communication service portfolio effectively in covering Hitachi Energy Grid Automation install based system & solutions coverage throughout the Southern Africa. Supporting customers in finding and offering the right solutions to meet the expectation and demand for a sustainable and continuous coverage of reliability and quality of our offerings.

How youll make an impact

• You will in collaboration with the Service Sales Manager to implements Service sales strategy penetrate IB promote various upgrade retrofit and value add solutions to the benefit of the customer and Hitachi Energy understand the channel strategy and the establishment of related prices and prepare sales plan review them and propose recovery plan(s) when needed and regularly update installed base in Service database with the changes made at site.
• You will utilize Service database to understand the existing installed base (IB) identify and develop sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market and focus on the entire Service portfolio to secure profit for assigned Business Units/Product Groups.
• You will be generating Service sales lead and develop new market opportunities by utilizing market trend information identifying exploring potential new service portfolios and taking a one Hitachi approach to leverage other colleagues portfolios.
• You will establish long term customer relationships by understanding customer requirements applicable regulations and demonstrate indepth technical service product/solutions knowledge to promote Life Cycle Management (LCM) register customer feedback and ensure customer satisfaction throughout the sales process.
• You will sell entire service AC product portfolio to expand Hitachi Energy footprint in the designated area(s) chart out and monitor sales proposals tender and follow up proposal statistics support tendering team to prepare Hitachi Energys Service offerings based on customer need and in coordination with the local Service Sales Manager communicate contract details in accordance with Hitachi Energy offering strategy and manage administrative sales processes.
• You will act as a marketer/salesperson of Hitachi Energys service products and solutions during marketing activities (trade fairs exhibitions conferences customer meetings) and translate the need of customer into relevant Hitachi Energy Service offerings and solutions.
• You will contribute to risk assessments related to price and quality register required information into the appropriate customer database ensure technical reliability safety and costeffective solutions to satisfy customers need and comply with health and safety directive.
• Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelors degree or diploma in electrical engineering is preferred.
• More than 58 Years of experience in technical sales role and having knowledge and understanding on Grid Automation (Automation and communication) portfolios.
• Previous Field work experience in Grid Automation systems (Automation and communication) will be an added advantage.
• We are looking for experienced selfmotivated and reliable team player with an independent and result oriented working style as well as strong communicative and collaborative skills.
• Able to work independently and also collaborate in a team set up.
• You consider yourself to be an energetic supportive and selfconfident person who can handle both ups and downs and manage problems that may occur.
• Proficiency in both spoken & written English language is required.

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