Sales Back Office & Customer Service
Sales Back Office & Customer Service
Posted on :
07-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Sales Back Office & Customer Service
Scope of the role
A pivotal role in supporting the Sales Team of Eurotex in developing successful wholesale activities worldwide. The primary focus of the position is to facilitate seamless sales processes from engaging with leads to preparing documents processing information and delivering proper market research. The role is crucial in enhancing sales efficiency and effectiveness.
A pivotal role in supporting the Sales Team of Eurotex in developing successful wholesale activities worldwide. The primary focus of the position is to facilitate seamless sales processes from engaging with leads to preparing documents processing information and delivering proper market research. The role is crucial in enhancing sales efficiency and effectiveness.
Responsibilities
- Seeking to expand Company market presence with specific items and products through proactive prospecting
- Managing a large amount of incoming inquiries by mail and phone (both national and international) generating sales leads
- Providing high quality tailor-made customer service offering customized solutions according to individual client needs
- Proactively searching for new clients in the available databases and in internet upon request by sales colleagues and management
- Providing necessary information to all external parties interested in our products. Tracks and manages the overall from-prospect-to-client communication
- Preparing price lists and keeps prices up-to-date in the stock program
- Preparing daily reports on documentation issued by Company Wholesale Units including promotions and discounts
- Responsible for the strict and correct maintaining and updating of information in the available databases
- Responsible for the technical preparation of all export requests requests to the Central Warehouse and price offers to clients
- Maintaining continuous communication and successfully manages relationships with Company Wholesale Units providing them with up-to-date price lists promptly and collecting feedback on sales performance
- Managing and following-up complaints and feedback from internal and external clients
- Responsible for the strict maintenance of registers reports and information databases in the Sales Department
- Manage day-to-day CRM operations including campaign setup execution and reporting
- Collaborate with other key Departments to align CRM efforts with business goals
- Working in close contact with the Marketing Department in relation to online sales platforms marketing campaigns and cross-team initiatives
- Preparing analyses of KPIs sales results and performed activities in the Sales Department and proposes changes and improvements.
Requirements
- Experience in similar positions requiring active interaction with internal and/or external clients
- Fluent In English both oral and in written experience dealing with business correspondence in English on a daily basis
- Excellent MS Office skills especially MS Excel
- Strong customer service skills via email messenger platforms and by phone
- Client-centric and can-do attitude
- Excellent communicator with strong persuasion and influencing skills
- Good organizational skills prioritisation skills and personal performance management
- Familiarity with market research techniques
- Willing to take responsibility
- Good time management skills
- Attention to details
Benefits
- Stable job and career development opportunities
- Interesting and challenging work in a fast-growing company
- ttractive and competitive salary
- Opportunities to develop and improve your professional competencies
- Home Office policy
- Food vouchers
- Multisport card at a discounted price
- Excellent working conditions and professional work environment
Texcycles operations partners and team interweave a wide variety of people cultures and professional experience. We strive to attract wonderful people with a wide range of knowledge skills and expertise not just because its the right thing to do but because it makes our company stronger. If you share our values and enthusiasm for diversity in the workplace the right company for you!
In case you want to become part of our team please send us your current CV. Approved candidates will be invited for an interview.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
