Auto Body Customer Service
Auto Body Customer Service
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY
The Auto Body Customer Service Reps responsibility is to provide excellent customer service to customers of Town & County Auto Body Collision Center. This requires establishing strong customer relationships and providing information and advice regarding all Auto Body products services and pricing. The position will also ensure smooth and enjoyable customer experiences to enhance loyalty.
COMPENSATION & BENEFITS
This is a fulltime hourly customer service role in the auto industry with competitive hourly rate and excellent benefit package including;401K plan Medical/dental and vacation/sick leave.
RESPONSIBILITIES
Answer incoming customer calls and emails and respond to inquiries and questions
Make outbound calls to existing and potential customers
Investigate and solve customer complaints
Utilize company resources to provide customers with accurate pricing and delivery information
Handle multiple customer accounts at one time
Provide customer feedback to Auto Body management team for improvements
Demonstrate appropriate customer service etiquette
REQUIREMENTS Collision Center EXP Preferred
Demonstrated ability to interact effectively and efficiently with customers
Excellent phone written and verbal communication skills
Ability to build and maintain strong customer relationships
Proven organizational and problemsolving skills
Ability to work independently while meeting strict deadlines
High School Diploma or GED
Experience in customer service sales or other related fields
EEOC STATEMENT
Town & County Auto Body Collision Center is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals regardless of race color religion sex age sexual orientation national origin marital status disability veteran status or any other classification protected by law. This policy applies to all areas of employment including hiring performance management promotion and terms of employment.
Employment Type
Full-Time
