Customer Service Coordinator
Customer Service Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Are You Ready to Make It Happen at Mondelz International
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will be responsible for order modification and allocation of available stock to customer orders whenstock is constrained delivering against service and fill rate targets.
How you will contribute
You will:
Manage the order fulfilment process respecting the customer segment and channel mix
Balance supply constraintsand delivery of service levels through cross-functionalalignment
Use appropriate tools and processes such as availability checks andstock allocation rules
Effectively manage new product introductions and productwithdrawals tomaximize sales and to minimize write-offs
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
Good numerical analytical and logical reasoning skills
Microsoft office applications
High-level of SAP competence
An FMCG/CPG company
A customer-facing rolewithin customer service logistics or sales
Experience in an order-to-cash environment
Experience in customer service logistics and sales
Good knowledge of the total supply chain/order-to-cash process
Strong analytical and problem-solving skills
More about this role
Education / Certifications: Bachelors degree preferred.
Job specific requirements: 2-5 years of experience is preferred
Work schedule: This position is based in Wilkes Barre PA with a hybrid work model offering a mix of onsite and remote flexibility. Going to the office every Tuesday.
Salary and Benefits:
The base salary range for this position is $61100 - $84050; the exact salary depends on several factors such as experience skills education and budget. In addition to base salary this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results and eligibility to participate in our long-term incentive program.
In addition Mondelez International offers the following benefits: health insurance wellness and family support programs life and disability insurance retirement savings plans paid leave programs education related programs paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support availableBusiness Unit Summary
The United States is the largest market in the Mondelz International family with a significant employee and manufacturing footprint. Here we produce our well-loved household favorites to provide our consumers with the right snack at the right moment made the right way. We have corporate offices sales manufacturing and distribution locations throughout the U.S. to ensure our iconic brandsincluding Oreo and Chips Ahoy! cookies Ritz Wheat Thins and Triscuit crackers and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country.
Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran status sexual orientation gender identity gender expression genetic information or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
For more information about your Federal rights please see; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
RegularOrder Management (OTB)Customer Service & LogisticsRequired Experience:
IC
Employment Type
Full-Time
