Tenancy Solutions Caseworker
Tenancy Solutions Caseworker
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Job Description
Tenancy Solutions Caseworker South Region
Location/Base: Home and community based (Northamptonshire & Leicestershire) with the ability to travel to emh offices and across the East Midlands as required.
Hours: 35 hours week
Salary:per annum(RFJ 7
Role
Are you ready to make a difference in peoples lives Do you have a passion for leading on the case management of antisocial behaviour hate crime domestic abuse and tenancy fraud which will ensure that the communities we serve are safe and secure We have the perfect opportunity for you! We are currently looking for a dedicated and passionate Tenancy Solutions Caseworker to join our team.
In this role you will be providing a specialist tenancy solutions service within the communities team that focusses on early intervention regular contact positive interventions making a difference to our customers and communities.
The person
Do you have a detailed understanding of operational housing law and ASB and neighbourhoods and community agenda
Have you got strong interviewing skills able to review reports interpret and corroborate information with an excellent attention to detail
Have you represented at Court on possession cases
Do you have experience of working in a customer facing role and excellent communication influencing negotiating and decisionmaking skills
Are you well organised able to prioritise and manage competing priorities delivering work to agreed deadlines and standards If so we would love to hear from you.
For further information about the role please see attached Job Description and Person Specification.
Our Values
Our Values are important to us at emh and were looking for a supervisor who can live our values and help embed them into the services we deliver. Our values are : Integrity Diversity Openness Accountability Clarity and Excellence.
Company Benefits
Our package for this role includes:
- 39 days annual leave (including statutory days) increasing to 44 days with length ofservice.
- Social Housing Pension Scheme (your contributions are matched by emh up to 8
- Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
- a wide range of training and development opportunities (we are an Investors in People accredited organisation)
- Company Sick Pay (increasing with length of service to six months full pay six months half pay).
- Opportunities to work flexibly and from home where the business need allows.
How to apply
Please send an up todate CV with a covering letter of no more than 3 sides of A4 detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
About us
emh homes is part of emh one of the largest and most successful providers of affordable housing and housingrelated support services in the East Midlands.
We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.
But there is more to our work than looking after your home. We also help create communities where you can feelsafe and supported.
We do this by:
- Listening to your ideas and viewsabout how you want our services to be delivered. Noone understands what matters mostthan you. Ourresident groupslet you have a say in how we manage your home and allows us to continually improve our services.
- Backingup our housing witha range ofsupport servicesand sheltered housingfor residents who need help to live securely and independently.
Working with us
Documents
Employment Type
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