Supervisor Recoveries
Supervisor Recoveries
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
COMPANY OVERVIEW
Rifco National Auto Finance has been providing Canadians with nonprime auto financing options since 2002. Delivering innovative seamless and rewarding auto financing services to dealer partners and their customers Rifco works to simplify and expedite the delivery of lending services. Rifcos brand and culture creates a community that drives us to succeed and empowers our team to be collaborative creative and accountable. Rifco celebrates our stakeholders success through our industry leading Rifco Rewards program pushing forward to be the preferred partner in Auto Finance.
Why join Rifco We offer competitive wages which include incentives bonuses and paid time away. Rifco also has a comprehensive benefits package career development and advancement as well as social events including Christmas Party family BBQ and other team building activities. Rifco was recognized as one of the Best Places to Work by Canadian HR Reporter in October 2023 based on several key metrics that include culture diversity compensation and benefits.
POSITION SUMMARY
As the Supervisor Recoveriesyou will be responsible for overseeing the efficient and compliant recovery of assets and accounts within the Asset Recovery Account Investigation Legal and Insurance Teams. The Recovery Teams will contribute to a reduction in loan losses by ensuring collateral assets are recovered for the maximum benefit of the company. This role requires the supervisor to lead a team manage asset recovery account investigations legal and insurance processes and ensure all activities adhere to legal and organizational standards. You will also be expected to complete performance reviews coaching opportunities and administering disciplinary actions as applicable.
QUALIFICATIONS REQUIRED
- High school diploma or greater.
- Proven experience in asset recovery or a similar supervisory role.
- Strong knowledge of asset recovery processes legal regulations and compliance standards.
- Sufficient experience in conflict resolution.
- Excellent leadership communication and problemsolving skills.
- Ability to handle sensitive situations with discretion.
- Culture custodian professional and innovative
- Highly organized and strong attention to details.
JOB RESPONSIBILITIES
- Supervise a team of agents providing guidance training and performance evaluation.
- Oversee and coordinate the recovery of assets and accounts ensuring proper handling documentation and timely of the team.
- Develop and implement strategies to improve recovery rates and reduce losses.
- Ensure that all recovery activities comply with legal regulations company policies and industry standards. Maintain accurate records and provide regular reports to Manager Recoveries.
- Maintain communication and relationship with vendors and other stakeholders.
- Address and resolve any issues or disputes related to recovery in a professional and timely manner.
- Ensure that all external costs across the departments generate positive recovery.
Please submit your resume by 12 pm April 4 2025.
Other details
- Pay TypeHourly
- Required EducationHigh School
Required Experience:
Manager
Employment Type
Hourly
