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Crown Technical Systems a Flex Company is a leader in power distribution and protection systems concentrating on sophisticated stateoftheart relay and control panels medium voltage switchgear and enclosures (power/control buildings/ EHouses). We specialize in customized turnkey solutions that ensure safe secure and reliable power distribution.
Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through handson training mentorship and a culture of internal promotion we empower you to reach your full potential and contribute to projects that truly matter.
Job Summary
To support our extraordinary team who build great products and contribute to our growth were looking to add a/an The Quality Assurance (QA) Manager located in Garland TX
The Quality Assurance (QA) Manager is responsible for the oversight ownership and effectiveness of the companys Quality Management System (QMS) while maintaining a close relationship with production to identify solve and prevent problems affecting quality.
Responsibilities:
- Oversees sustains and improves total quality system in accordance with industry standards ISO 9001 standards and customer requirements.
- Lead annual ISO9001 audits with external auditors as well as perform all functions necessary to maintain Crowns ISO certification.
- Lead customer QA Audits both at CA and TX facilities as necessary.
- Develops implements and manages QA policies processes manuals and techniques to ensure that products meet required specifications for quality function and reliability prior to delivery.
- Provides leadership in identifying opportunities and processes to improve the quality culture.
- Communicates quality standards and parameters to QC team operations team and other appropriate departments.
- Participates in continuous improvement initiatives by identifying opportunities analyzing quality failures and recommending changes to improve quality metrics and production KPIs.
- Participates in the daily management walks with operations team; provides valueadded insights and support during department reportouts.
- Identifies and analyzes recurring issues defects and other problems in manufacturing processes and manufactured parts; recommends and facilitates solutions to these issues.
- Administers the fullcycle Corrective Action Report (CAR) process; facilitates improvements with department leaders.
- Perform root cause analysis for process related concerns and assist with the development of training requirements based on the analysis results to build employee quality awareness.
- Reviews client customer and user feedback; address customer inquiries pertaining to quality control.
- Performs other duties as assigned.
Qualifications:
- Strong working knowledge of ISO 9001 standards quality assurance concepts methods and techniques.
- Strong supervisory and leadership skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to serve as a liaison with customers auditors production managers project managers and the quality department.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problemsolving skills.
- Proficient with Microsoft Office Suite or related software to complete reports and logs.
Experience/Education:
- Bachelors degree in Business Engineering or field related to the products being developed required; experience may be substituted for education
- At least 5 years of experience in an ISO9001 certified company.
- At least 5 years of experience in a management role and effectively leading a team of employees.
- Experience in the following disciplines is a plus: mechanical assembly metal fabrication and electrical wiring.
- Proficient with Microsoft Office Suite or related software.
Experience/Education:
- Associates degree in related field or equivalent industry work experience required; Bachelors degree in Management Engineering Business or related field preferred.
- At least 7 years of experience in a manufacturing environment.
- At least 5 years of experience in a supervisory capacity.
What youll receive for the great work you provide:
- Full range of medical dental and vision plans
- Life Insurance
- Shortterm and Longterm Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category
Quality
Is Sponsorship Available
No
Crown is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown you must complete the application process first).
Required Experience:
Manager