Quality Technician
Quality Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This role supports Quality-related activities within Channel Operations across North America in alignment with Vertivs standard processes and methodologies.
The primary focus is to identify document and assist in resolving non-conformances throughout warehouse operations. The position acts as a key liaison between the operations team shipping and receiving departments and the quality organization to ensure adherence to Vertivs documented quality standards and to meet customer expectations.
Responsibilities extend to ensuring the quality of manufactured and purchased products as well as services provided to Vertiv customers. This role also serves as a customer advocate promoting operational excellence in product quality reliability systems processes metrics and issue resolution.
1. Charging Compliance
Monitor and audit inbound and outbound shipments of UPS products to ensure batteries comply with charging specifications.
Conduct internal audits of charging operations and support the resolution of any identified issues.
Inspect UPS/battery inventory regularly to ensure adherence to charging requirements.
Perform basic troubleshooting of charging processes when necessary.
2. Inventory Audits
Conduct routine walkthroughs of receiving shipping and storage areas to identify product or process non-conformances.
Document and escalate non-compliant conditions such as improper storage packaging errors and charging violations.
Verify adherence to proper material handling labeling and packaging procedures.
3. Non-Conformance Reporting
Maintain and update Quality Assurance logs to track all non-compliance incidents.
Generate daily weekly and monthly reports summarizing audit results and identifying trends.
Collaborate with leadership to drive corrective actions and implement process improvements.
4. Operational Support
Ensure incoming materials meet quality standards including checks for damage correct labeling and proper documentation.
Perform sample audits of outbound shipments to confirm they meet customer expectations.
Conduct regular inspections to ensure products are manufactured in compliance with design specifications.
Monitor and support the resolution of customer complaints.
Contribute to monthly quality reporting and metrics tracking.
5. General and Compliance Responsibilities
Foster effective communication across operations and management teams.
Execute additional tasks projects and special assignments as directed by management.
Adhere to regional quality management system procedures and standards.
Comply with Vertivs local and international trade compliance policies and operational practices.
Follow all health safety and environmental protection rules as outlined in internal procedures and training.
Apply Vertiv Operating System (VOS) principles in daily operations.
Take necessary steps to prevent and respond to emergency situations in accordance with operational control rules.
Promptly report all accidents occupational illnesses and emergency incidents.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to .
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Required Experience:
IC
Employment Type
Hourly
