Fulfillment Clerk
Fulfillment Clerk
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Job Description
At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Broadridge is growing. We are currently seeking a Fulfillment Clerk that leads by example in a fastpaced production environment; consistently looks for opportunity to develop skills and improve Quality. Approaches projects and decisions considering the overall goal and understands the impact decisions can have on the team. Inspects materials for accuracy and high quality ensures that orders will be completed correctly and on time. Identifies problems and seeks for solutions to prevent errors within the operations environment. Assumes responsibility for communicating promoting and incorporating the environment of Quality.
Work Mode:We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered onsite which means youll be coming into El Dorado Hills Office 5 days a week.
Responsibilities:
- Fulfillment of materials and orders to ensure daily SLA is completed for all Marcom Clients
- Review material accuracy and quality by following the fulfillment guidelines provided in source documents (pack slips reports emails and databases)
- Participates actively in daily operations meetings and collaborates in projects to evaluate workflow and look for opportunities to enhance processes
- Maintain effective communication with all the departments (Print QA Warehouse and Shipping) to ensure the best quality service and limit room for error
- Investigate Fulfillment problems that might jeopardize the delivery time or quality analyze root causes and derive solutions
- Acts as the first contact for Client Services when information about orders status is needed and aims to provide timely feedback
- Reviews their individual development plan with their supervisor monthly to ensure transparency and ongoing communication
- Provides input for development and improvement of the team
- Runs daily report in the ordering systems and internal databases to ensure all orders required are completed and mailed
- Notifies via email about the completion of SLA and special requests for all Marcom clients
- Provides daily report about volume received and processed in each client area and runs periodic reports about material management to ensure integrity of material stored and used for each client
- Record and report information about accuracy/errors per order and damaged items
Requirements:
- High School Degree required
- Capable of working in a very fastpaced environment; working quickly to meet deadlines without sacrificing quality is essential.
- MS Excel Word Outlook experience
- Functional/technical skills
- Attention to detail
- Written communication skills
- Ability to work with a team under tight deadlines and handle pressure effectively
- Must be a team player and willing to share knowledge to help people grow and develop.
- Ability to multitask and understand the importance of cross training in order to assist with increased volume in different departments.
- Must be able to transport material from one place to another and to carry up to 40 pounds.
- Ensure the service provided meets client expectations.
- Ability to work flexible hours/schedule.
- Maintain professional appearance and adhere to the dress code.
Hourly Rate: $20.00 $23.00 per hour depending on experience
Annual Bonus: You will be eligible to receive a discretionary bonus of up to $1250.00
Benefits: Medical dental life and vision insurance. 401k w/ match parental leave and more. Medical insurance starts immediately upon hire. For more information please visit www.broadridgebenefits
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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
Disability Assistance
We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.
Employment Type
Full-Time
