Field Service Engineer - Office
Field Service Engineer - Office
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Job Description
About Us
Konica Minolta is innovative robust and continually evolving. From printing scanning and copying to cloud storage and robotics our awardwinning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation we offer workplace flexibility support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our classleading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.
About the role
We are currently looking for a customer focused Field Service Engineer to join our QLD team.Although your primary responsibilities will entail maintaining installing and servicing Office Print devices you will also be cross trained in additional devices and technology to provide relief support when required. This will be a handson role providing technical diagnostic support for our range of print equipment and ancillary products with associated software & services solutions. We are looking for a person who can work collaboratively within a selfdirected work team.
Requirements
Key Requirements
To be qualified for this position ideally your background and skills will comprise of the following:
- Your strong technical aptitude troubleshooting skills and professional approach as well as a positive attitude in dealing with customers are essential attributes for this role.
- A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
- Applicants must possess a strong mechanical/electrical aptitude along with excellent communication and interpersonal skills.
- A proven track record of excellent customer service ensuring to go above and beyond
- Support other service teams during peak periods through upskilling and cross training opportunities.
- Ability to work autonomously whilst keeping in contact with your team to ensure workload is consistent and transparent.
Who are we looking for
- Demonstrated experience a similar role and/or network IT and technical knowledge/understanding.
- Experience as an Office Print Technician as a minimum.
- Strong verbal and written communication skills.
- Strong customer service skills.
- Excellent organisation and time management skills.
- Current and valid Australian Drivers License.
- Hold valid working rights in Australia.
As per Konica Minolta compliance procedures the successful candidate will be required to undertake background checks.
Benefits
What can KM offer you
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.
Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles regardless of gender age sexual orientation ethnicity religion or disability.
If you require any adjustments/assistance during the recruitment process please reach out to
Join our Teamand thrive in anenvironmentbuilt on strongCollaborationcontinuousLearningand personalGrowth.Everydayat Konica Minolta is anopportunitytoshareyourIdeas influenceChangeand engage with colleagues fromdiverse backgrounds andexperiences.
Employment Type
Full-Time
