Senior Solutions Engineer
Senior Solutions Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometrys digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry has an exciting opportunity for an experienced Senior Solutions Engineer. We are shaking up the custom manufacturing industry by doing in seconds what typically takes days or even weeks. Our proprietary instant quoting technology and nationwide manufacturing network have allowed us to create an ondemand manufacturing service within the $60 billion custom parts industry.
The Sr. Solutions Engineer serves as a trusted advisor to customers by leveraging their technical expertise and business acumen to propose relevant solutions to real manufacturing and supply chain related business problems. The Sr. SE works in tandem with the Sales team to sell our manufacturing services primarily focused on production manufacturing across business units and markets in North America. Anticipating and overcoming technical hurdles and risks to win sales opportunities will be the foundation for the role therefore providing our customers with the best possible solution.
Responsibilities:
- Uncover investigate and coordinate manufacturing sales projects of significant scope and value.
- Support Sales to conduct discovery meetings in order to properly vet and uncover the business case understand customers technical objections and strategize winning solutions for $100k Opportunities. Qualify opportunities based on how customers technical requirements align with Xometrys capabilities.
- Demonstrate Xometry capabilities including Xometrys production Quality Control Value Proposition and ability to decipher APQP PPAP or IQ/OQ/PQ.
- Interface and collaborate with Sales Quoting and Operations teams to ensure proper knowledge transfer and drive action items. Take full ownership of driving the quoting process forward in order to minimize time to quote and ensure first time right.
- Improve Xometrys product offering and internal processes by offering feedback to internal stakeholders and understanding the voice of the customer.
- Attend onsite customer visits and webinars to uncover new business opportunities / customer pain points and relieve customer objections. Lead Quoting Engine demonstrations and the technical capabilities portion of Customer Presentations.
- Delegate projects to other Sales Engineers depending on their strengths and workload.
- Build relationships with key strategic customers and maintain the technical relationship between Xometry and our customers.
- Assist Partner Onboarding and Operations with strengthening our position as a customers onestop shop destination.
- Drive internal Quote strategy meetings with crossfunctional teams and take action to escalate to upper management when necessary. Inform all internal stakeholders of key updates.
- Be accountable for customer technical communication and relationship building after first interactions with repeat high $ value customers. Create a solution larger than one RFQ.
- Utilize lateral thinking a sense of urgency and enthusiasm to curate winning solution(s). Collaborate with global operations and manufacturing partners to ensure full understanding of manufacturing plan(s).
- Codevelop customer Proposals with Account Executives focusing on technical manufacturing aspects.
Qualifications:
- Project Management experience in both product development and serial production contexts ideally you have a PMP Certification
- Mechanically intuitive and knowledgeable about mechanical product development and a range of manufacturing process (CNC Machining Injection Molding Sheet Metal Stamping Metal Casting) ideally across multiple industries
- Knowledgeable with GD&T and measurement methods and metrology tools such as micrometers CMMs vision systems optical comparators calipers
- Just as comfortable in deep technical discussions with engineers and manufacturing professionals as they are presenting to varied audiences including executives
- Consultative making sure to ask questions to understand the why
- Experienced at preparing technical solutions for business proposals
- Experience with common NPI QC Requirements like APQP PPAP and IQ/OQ/PQ.
- Experience and understanding of ISO 9001 AS9100 IATF 16949 and/or ISO 13485.
- Familiar with regulatory audits.
- Driven and selfmotivated with the ability to manage several longterm projects with minimal oversight in a fastpaced startup environment
- Have strong interpersonal skills
- Strong business acumen professional tact and negotiation tactics
- Engineering degree (mechanical preferred) Supply Chain Business or other related degree
- 5 years experience in a project management role or leading engineering/development activities
- Demonstrated project management software and presentation skills
- CAD experience preferred
- Excellent written and verbal communication skills including mastery in English
- Willingness to travel up to 25. Typical work is fully remote.
- Desire to work on a small elite team at a fastmoving company.
- Must be a citizen or legal resident of the United States or hold a visa
- Ability to provide deep thought consideration to projects and switch gears multiple times per day.
- Experience in international engineering and manufacturing is preferred.
- Experience in ITAR and other export and security regulations preferred.
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
For US based roles: Xometry participates in EVerify and after a job offer is accepted will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S.
Required Experience:
Senior IC
Employment Type
Full Time
