Account Manager - Tunisia

If youre here its because youre looking for anexciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a nonvanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastestgrowing multicategory app connecting millions of users with businesses and couriers offering ondemand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year 200k merchants generate over 4B in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

• We have an officefirst culture and we place collaboration at the center of everything we do!
• We have a nonvanilla personality and feedback mindset. We dont shy away from difficult conversations we see them as a gift!
• We work with high intensity and have fun along the way. We also celebrate the wins (a lot!.
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

Our career development philosophy.

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
• We take ownership of our career development. We dont believe in linear and predictable career paths we create the job of our dreams!
• We embrace opportunities to move the needle and make an impact beyond our scope.

Our commitment to being a force for good.

• Our platform is an important economic tool for millions of people (customers partners couriers) and we are taking action to amplify our positive impact.
• We invest in doing good by dedicating time and resources into social and environmental initiatives.
• We have the ambition of being DIB role models across the tech industry. We are creating environments systems and processes that provide equal opportunities break biases and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

THE JOURNEY

• Onboard new partners on our platform by providing them with all the necessary tools and information to start working
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners
• Gather all the insights from our partners to create an amazing experience for them and our customers tackle problems to raise the bar
• Drive deals to closure in a new business environment
• Identifying accounts whose revenue may be shrinking to address any at risk partners and reach out to these accounts to ensure they are retained
• Retain and grow revenue from existing advertisers
• Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

• Bachelors degree in business marketing or sales
• Strong business knowledge. 1 year of account management
• Excellent communication skills: Proficiency in French and English
• Detailoriented proactive organized and autonomous
• Negotiation skills
• Datadriven profile
• An empathetic inclusive and curious attitude
• Selfstarter who can work in a highly demanding environment (impossible is not Glovo you make everything happen)
• Ability to influence stakeholders to help achieve your goals
• Experience with online productivity tools such as Office 365 Salesforce...
• Experience in a highgrowth digital startup business is a plus.

Individuals representing diverse profiles ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100 of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Online therapy and wellbeing benefits to ensure your mental wellbeing.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!