Account Manager

As an Account Manager you are in charge of building strong partnerships between Expeditors and your Customer Accounts which include some of the most reputable companies both locally and globally. You will develop maintain lead and measure Expeditors product and service commitments to satisfy the specific needs of your portfolio of Customer Accounts. You will continually seek opportunities for service enhancement and improved tactical management. You goal will be to utilise our diverse network of experts both locally and abroad to increase our share of customer business on an annual basis. 

KEY RESPONSIBILITY:

• Customer Management: You will continuously build and maintain strong relationships throughout a customers organization in order to understand organizational dynamics decision-making and strategic executive alignment leading to trusted partner status. 
• Customer Knowledge: You will develop and maintain knowledge and expertise for respective accounts including market and industry intelligence; associated product service and vertical knowledge; customer information systems; and supply chain expertise. 
• Business Development: You will identify and execute strategic improvement and value creating opportunities in line with both customers supply chain objectives and business goals and Expeditors initiatives.  
• Business Intelligence: You will develop and maintain Data Fluency combined with effective use of business intelligence tools for: information gathering processing and analysis; performance management and improvement; and reporting. 

Qualifications :

• Previous experience in a customer-facing role business development or account management  
• Strong problem solving organizational and interpersonal skills 
• Solid oral and written communication skills  
• Ability to interpret and present data & analytics  
• Ability to manage and influence stakeholders at different organizational levels 
• Proficiency in Microsoft Excel and PowerBI (preferred) 

Additional Information :

• Employee Health: You and your health are important; Expeditors will support you with an attractive health insurance package  
• Work Life Balance: At Expeditors we believe that togetherness is a strength but that work supports life so we provide a great work environment and offer work some from home benefits  
• Compensation Programs: Our commissions and bonus programs are uniquely ExpeditorS  
• Career and Personal Development: Developing you and your skills not only for todays role but for those in the future  
• Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan 
• Financial Security- Join Expeditors knowing that your job and financial security are safe from the effects of the global economy  
• Car & Fuel Allowance: Flexible to support you in this customer focused role  
• Employee Appreciation: As our greatest asset we understand the importance of showing our appreciation respect and acknowledging the value you bring through employee engagement 
• Enhancement Leaders: Through utilising technology solutions and focusing on continuous improvement strategies we continue to evolve our roles and processes to improve efficiency and job satisfaction

Remote Work :

Yes

Employment Type :

Full-time