drjobs Customer Support Intern

Customer Support Intern

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1 Vacancy
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Job Location drjobs

Wrocław - Poland

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Location: Wroclaw

The Customer Service team in our Wrocaw office is focused on Opera PC products and looking to grow with smart and dedicated team members including a fulltime Customer Support Intern. By joining us you will be surrounded by supportive and experienced people in an environment suited for comfort and the development of your professional skills.

Role & Responsibilities:

  • Provide highquality loyaltybased customer support via email and chat correspondence
  • Continuously gather feedback to improve the customer experience and our products
  • Maintain accurate account information and activity details with our clients
  • Convey issues to the appropriate internal teams or external partners
  • Ability to comprehend well the customers request and response in a polite manner.

Job Requirements:

  • Fluency in Polish and idiomatic level of writing skills in English
  • Proactive positive attitude and strong sense of responsibility
  • Practical problemsolving skills and ability to work in a changing environment.

An Ideal Candidates Profile:

  • Knowledge of an additional language will be a great asset: Spanish German Portuguese Russian Ukrainian
  • Students/recent graduates of humanities or pedagogical studies
  • Experience providing customer support services and using a ticketing system.

Whats on Offer:

  • Flat organizational structure with short decisionmaking processes that boost your creativity and drive
  • A team of experienced and supportive individuals that fosters a friendly work atmosphere
  • Professional skill development
  • A diverse and inclusive workplace
  • Smart working technology
  • Parking close to the office
  • AskHenry for concierge service English and yoga classes and massage sessions at the office
  • Quarterly integration events
  • Daily breakfast in the office kitchen
  • Playroom with billiards and pingpong tables consoles fussball etc.

Interested

We are actively reviewing applications so apply now! We are looking forward to hearing from you.

Employment Type

Full Time

Company Industry

About Company

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