Location: Wroclaw
The Customer Service team in our Wrocaw office is focused on Opera PC products and looking to grow with smart and dedicated team members including a fulltime Customer Support Intern. By joining us you will be surrounded by supportive and experienced people in an environment suited for comfort and the development of your professional skills.
Role & Responsibilities:
- Provide highquality loyaltybased customer support via email and chat correspondence
- Continuously gather feedback to improve the customer experience and our products
- Maintain accurate account information and activity details with our clients
- Convey issues to the appropriate internal teams or external partners
- Ability to comprehend well the customers request and response in a polite manner.
Job Requirements:
- Fluency in Polish and idiomatic level of writing skills in English
- Proactive positive attitude and strong sense of responsibility
- Practical problemsolving skills and ability to work in a changing environment.
An Ideal Candidates Profile:
- Knowledge of an additional language will be a great asset: Spanish German Portuguese Russian Ukrainian
- Students/recent graduates of humanities or pedagogical studies
- Experience providing customer support services and using a ticketing system.
Whats on Offer:
- Flat organizational structure with short decisionmaking processes that boost your creativity and drive
- A team of experienced and supportive individuals that fosters a friendly work atmosphere
- Professional skill development
- A diverse and inclusive workplace
- Smart working technology
- Parking close to the office
- AskHenry for concierge service English and yoga classes and massage sessions at the office
- Quarterly integration events
- Daily breakfast in the office kitchen
- Playroom with billiards and pingpong tables consoles fussball etc.
Interested
We are actively reviewing applications so apply now! We are looking forward to hearing from you.