Chief Experience Officer
Chief Experience Officer
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1 Vacancy
Job Description
CMO at Innovaccer
Our CMO team is a group of leaders who strategically navigate the challenges of innovation. They blend medical and technology insights with business acumen collaborating across teams and supporting our business units to steer our company toward success. They work with crossfunctional teams to align clinical and enterprise architectural strategies with business objectives and contribute to the overall growth and success of the organization.
About the Role
At Innovaccer we are looking for a Chief Experience Officer to work with our broader senior leadership customer success product development marketing and gotomarket teams to evolve and execute our business strategy in the health system and provider marketplace. Your measurement of success will be the expansion of our digital transformation and valuecreation efforts for our clients focusing on the experience and engagement of patients members and providers
A Day in the Life
- As an industry expert and transformation thought leader and industry expert youll
- Work collaboratively with other members of the company leadership and internal stakeholders to help develop lead and implement effective and engaging digital transformation strategies for our customers.
- Help set the direction of our market growth strategy with a focus on growing our experience line of business and optimizing product strategy.
- Work closely with our customer success teams in expanding our relationships across our client organizations identifying new opportunities for growth and development within the customer base and optimizing the value creation user experience and satisfaction of our customers.
- Help drive our gotomarket teams to execute a highgrowth strategy for digital transformation in the healthcare marketplace including opening doors to new opportunities; engaging in finalist presentations and representing the company in key leadership and CSuite level conversations.
- Work with our marketing teams to optimize our thought leadership publication and communication strategies for our customer prospect industry and investor audiences;
- Represent Innovaccer in a variety of forums such as conferences webinars roundtables and other industry events: and
- Assist in the management of educating employees and our customers about trends in digital health technology as an imperative in furthering value creation for the healthcare market
- Celebrate our internal and external customers always aiming for delightful productive interactions
What You Need
- At least 15 years of senior leadership experience in healthcare.
- An advanced degree (MD PhD MBA MSN other) is highly desirable.
- Senior leadership experience with healthcare operations digital health (including SaaS) technology and the use of data/analytics as a foundation for healthcare transformation and value creation in the provider market.
- Strong interpersonal and communication skills with the ability to both drive and successfully engage in CSuite conversations.
- Experience and passion in the move to patientcentered and valuebased care models in the healthcare industry.
- Ability to selfmanage prioritize and perform under stressful conditions
Preferred:
- Highly skilled at executivelevel healthcare engagements
- Experience driving crossfunctional sales marketing and product development efforts.
- Effective communication with intention compassion and empathy.
We offer competitive benefits to set you up for success in and outside of work.
Heres What We Offer
- Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year.
- Parental Leave: Experience one of the industrys best parental leave policies to spend time with your new addition.
- Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
- Insurance Benefits: We offer medical dental and vision benefits along with 100 companysponsored short and longterm disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.
Innovaccer is an equalopportunity employer. We celebrate diversity and we are committed to fostering an inclusive and diverse workplace where all employees regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age marital status or veteran status feel valued and empowered.
Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information we strongly advise you to report them immediately to our HR department at Additionally please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information including bank account details.
Required Experience:
Chief
Employment Type
Full Time
