Account Executive Public Payor Services - Express Scripts Canada
Account Executive Public Payor Services - Express Scripts Canada
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Salary Not Disclosed
1 Vacancy
Job Description
The Account Executive develops and manages the relationship with prospective and existing public sector clients. This position is the owner of client renewal plans development of longterm account strategy and the lead in meeting client immediate needs. The Account Executive is responsible for client retention as well as supporting expansion opportunities and incorporating them into the annual strategic plan. The Account Executive is in charge of achieving corporate strategic goals relative to client base and overall customer satisfaction.
The Account Executive has overall accountability for core service delivery for clients working crossfunctionally with all ESC business areas in order to meet and/or exceed corporate strategic goals and client expectations.
ESSENTIAL FUNCTIONS:
Identify leads manage and strengthen client relationships and ensure satisfaction levels are met. Responsible for client renewals and for meeting client retention targets.
Accountable for supporting the development of a clientspecific strategic plan and ongoing monitoring of the plan with adjustments made as necessary. Responsible for the delivery of annual review of plan performance with the client.
Interface directly with public sector clients and groups on an ongoing basis. Serves as the face of Express Scripts Canada maintaining and strengthening relationships with the clients through ongoing communication to support retention and growth.
Serve as account strategist both internally and externally and identifies opportunities to maximize revenue growth.
Work in collaboration with cross functional teams to address client strategic objectives and resolve escalated service issues.
Special projects and task forces as required.
QUALIFICATIONS:
Bachelors degree or equivalent experience
10 years relevant experience or Masters degree with 8 years relevant experience
Knowledge of Pharmacy Benefits Management or Group Insurance industry preferred
Strong project management skills
Proven ability to excel at strategic thinking and planning
Proven customer service skills and focus
Proven ability to work as a team player
Superior interpersonal communications collaboration relationshipbuilding and negotiation/influence skills including excellent oral and written communications skills in English. Fluency in French would represent a strong asset
Strong PC skills including Microsoft Word Excel and PowerPoint
Working knowledge of financials
Ability to travel between 1015 of the time to meet goals.
NOTE: Internal Candidates should apply before March 11 2025.
Express Scripts Canada is a Cigna company
Express Scripts Canada is a subsidiary of Express Scripts a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna Express Scripts and our affiliates including medical dental behavioural health pharmacy vision supplemental benefits and other related products.
About Express Scripts Canada
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canadas leading insurers third party administrators and governments. We work with these clients to develop industryleading solutions to deliver superior healthcare in a costcontrolled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy dental and extended health claims annually. Through our proprietary consumer intelligence clinical expertise and patientsfirst approach we promote better health decisions for plan members while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package along with a positive work environment built on solid corporate values integrity mutual respect collaboration passion service and alignment.
We are an equal opportunity employer that promotes a diverse inclusive and accessible workplace. By embracing diversity we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrierfree and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process please email: Do not email for an update on your application or to provide your resume as you will not receive a response.
Required Experience:
IC
Employment Type
Full-Time
