Guest Experience and Boathouse Agent Maligne Lake

Bring your best in the delivery of an exceptional hospitality and sales experience to guests visiting Maligne Lake

The starting salary for this position is $18.00 / hour $0.50 / hour for every regular hour worked.

This position begins May 20 and runs until September 29 or October 13 2025

• Join an inclusive global team and make lifelong connections.
• Enjoy free access to Pursuit attractions and 50 off for friends.
• Get discounts on hotel stays dining and retail.
• Access subsidized mental health and wellness resources.

• Provide an exceptional hospitalityfocused informational and sales interaction with guests visiting Maligne Lake
• Be current and up to date on all Pursuit attractions products and promotions along with our other services/experiences provided on site
• Provide information and answer questions about general knowledge of the Maligne Valley and Jasper area
• Check guests in as they arrive at the tour boat boarding area scanning all access tickets coordinating guests for efficient and timely boarding and answering questions (this part of the role is outside)
• Be first point of contact for any tour boarding issues including tour delays or cancellations guests who have missed their tour or have not arrived and communicating effectively with tour directors and the guest services office/dispatch
• Work closely with boat captain/guides as to loading/unloading of the tour boats
• Maintain cleanliness of ticket and boarding areas
• Be knowledgeable and proficient in the use of the point of sale cash and credit transactions along with daily cash out procedures
• Rent and outfit a fleet of canoes kayaks and peddle boats providing safety and operating instructions to guests
• Ensure that rental boat agreements and releases are thoroughly understood completed correctly properly filed and adhered to
• Complete minor repairs as required to rental boats and equipment reporting any larger issues to the fleet maintenance dept.
• Other duties as assigned

• A passion for delivering a memorable experience to each guest is the most important aspect of this position!
• Strong communication skills with an ability to proactively listen and be empathetic
• Must get excited at the idea of living and working in a remote (yet very social) environment
• Previous hospitality and cash handling experience an asset
• Ability to think on the fly and outside the box to solve problems with a positive attitude
• Second language is an asset
• Mature energetic dependable and selfmotivated
• Enjoy working with a team in a busy fastpaced environment
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepare for all season weather (snow rain wind hail)
• Must meet the organization grooming and appearance standards
• To honour our commitment to be Always Honest all employees must consent to a criminal record check

• Beautiful.Youllbeworkingintheiconicunforgettableand inspiring location.Regardless of what your role is with usyoullreally get the chance to explore andsee amazing scenery and wildlifewithin the Canadian Rockies.
• Fun.Youllbe meeting team members from across the globe and get toparticipatein tons of team events.
• Independent.Youllspend your days in and aroundour amazing properties.
• Remote. Our home is filled with trees lakes and bluebird skies; rather than buildings freeways and smog.
• Busy. You need to be prepared for a physical working environment with walking stair climbing bending reaching lifting (up to 50 pounds withassistance as

We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race colour age religion gender sexual orientation disability veteran status and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equitydeserving groups. If you are unable to complete the application process online or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process please contact our Talent Acquisition Team at or drop in to one of our offices to hand in a resume if you do not have access to a computer.We thank all candidates for their interest; however please note that only applicants selected for further consideration will be contacted.