You will manage the activation of customer data to develop and execute an endtoend CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email push notifications and in app messages).
You will continuously refine our multichannel comms and develop retention strategies to deliver an outstanding customer experience applying best practices and being uptodate with the CRM state of art.
You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touchpoints as well as define key client segments for improved targeting and CRM program effectiveness.
You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.
About You
You have 23 years minimum experience working in Digital Marketing and CRM mobile and web environments.
You have experience working with Salesforce Marketing Cloud.
You have experience with ESPs (Mailchimp Sendgrid etc).
Proficient in HTML.
Good copywriting skills.
You are able to develop & optimise CRM flows to drive revenue.
You know how to leverage consumer behavioral lifestyle transactional and demographic data in order to deliver relevant marketing insights.
You are commercially savvy analytical and datadriven.
You have experience in A/B testing and dynamic templates.
You are an organized responsible and proactive person.
You have the ability to optimize prioritize and organize your time.
You have the ability to carry out a high pace of work.
You are able to communicate in English in a fluent way.
You know how to potentiate the teamwork and keep everyone in the team motivated.
Benefits & Perks
Opportunity to have a real impact in a highgrowth global category leader
40 discount on all Fever events and experiences
Work in a location in the heart of Madrid with possible travel across our markets
Home office friendly and flexible schedule
Responsibility from day one and professional and personal growth
Great work environment with a young international team of talented people to work with!
Health insurance and other benefits such as Flexible remuneration with a 100 tax exemption through Cobee
English and Spanish Lessons
Gympass (now Wellhub) Membership
We have free food drink and fruit at the office!
Possibility to receive in advance part of your salary by Payflow
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.