Client Partner

dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern datadriven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets with a deluge of multidimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco CocaCola Meijer Procter & Gamble and Metro.

Tesco Media and Insight Platform is a partnership between Tesco the UKs largest grocery retailer and dunnhumby a global leader in Customer Data Science. Together we always put the customer first.

Fuelled by data from over 23 million Clubcard holders our closedloop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer at the right time with the right message across the full marketing funnel. Were here to help brands Shape What Britain Buys.

Were looking for a Client Partner who expects more from their career. You will be responsible for meeting and exceeding commercial targets within an SMB client team driving the Tesco Media proposition and product adoption working with multiple stakeholders. You will help to define the future of Retail Media with the support of the UKs largest Retailer and help small businesses and challenger brands with driving sales and longterm brand growth. The right candidate will play a defining role in growing our selfserve strategy & digital first approach.

You will be responsible for driving education and adoption of our onsite performance products including Search and Display formats across Tesco and the Tesco shopping App with SMB clients with a focus on selfserve adoption. You will work with activation specialists and dovetail closely with Agency Executives to ensure we are creating holistic engagement plans.

The successful candidate will join our Growth & Emerging team and work with world class and passionate people to deliver a digital first strategy that creates measurable value for customers advertisers & Tesco Media.

What youll be working on

• Ownership of quarterly yearly revenue goals and pipeline management supporting your team on their growth strategy for their books of business.
• Support your team to drive selfserve adoption and a digital first approach with their clients approaching these with both a customer first and commercial mindset.
• Work with an Agency team counterpart to identify new sources of growth and incremental opportunities.
• Be an evangelist in digital first marketing and drive this approach through your team supporting pitches demonstrating a deep understanding of the UK market leveraging market trends customer insights campaign analysis and performance.
• Create and deliver persuasive sales presentations.
• Working with cross functional teams to proactively develop strategic insights identifying opportunities for growth for sales leads to take to their clients.
• Passionately advocate and model the delivery of firstclass customer service to our client base holding yourself to the highest standards.
• Broad partnership engagement and scaled coverage across key stakeholders (Shopper Brand Digital Media Commerce Agency & Loyalty teams).
• Maintain a deep understanding and expertise of Tesco Media & Insights platform products and roadmap.
• Be confident challenging client strategy to maximise the role Tesco Media and Insights platform plays in delivering meaningful business outcomes.

What we expect from you

• Experience in Media Sales specifically digital advertising and/ or Retail Media with a successful track record in delivering customer satisfaction and product adoption.
• Evidence of relationship building with relevant stakeholders to drive revenue growth product and platform adoption to unlock incremental revenue.
• Demonstrated ability to drive growth with a diverse book of business and deliver against SLAs at pace.
• Demonstrated ability to develop a strong sales pipeline forecast accurately exceeding quarterly and annual commercial targets within a rapidly growing business.
• Resultsdriven selfmotivated and highly goaloriented in order to exceed targets.
• An interest in working with product and technology stakeholders to continue to improve our digital performance products and drive selfserve adoption.
• Confident communicator and presenter comfortable in fastpaced environments.
• A team player with the proven ability to collaborate with internal departments and teams.
• Knowledge of the media agency landscape operating models and commercial structure.

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cuttingedge technology that reflects our global ambition. But with a nimble smallbusiness feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)