Site Reliability Engineer
Site Reliability Engineer
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Job Description
The Site Reliability Engineer (SRE) will be a key contributor to the Product Reliability Engineering (PRE) Organization supporting the Consumer Authentication space. As a part of the PRE team you will be responsible for availability performance efficiency change management monitoring emergency response and capacity planning for various Production systems.
You will have the opportunity to participate in architectural reviews and identify design gaps detect problems perform root cause analysis and contribute through innovative technical solutions that help to ensure system availability and team continuity.
You will leverage your creativity and critical thinking skills to enhance current workflows and processes through automation toil reduction and integrated technical solutions. In this role you will be responsible for leading and supporting various crossfunctional projects solving complex technological problems and maintaining the availability resiliency and performance of high throughput business critical Fintech APIs.
Responsibilities:
Provide 24x7x365 application support across multiple systems and technologies including rotational oncall support during nonbusiness hours.
Apply configuration updates operation break fixes and other proactive maintenance activities to ensure the availability of production systems.
Design and develop tools for automation toil reduction and process improvement.
Understand application architecture and transaction flows to provide support to internal and external teams.
Remediate cybersecurity findings to ensure compliance with audit regulations.
Execute security patching following a followthesun model.
Work closely with development and support teams for problem identification and resolution.
Provide verification for both Visarelated services such as certificate installations and verifications and Cardinal services to ensure systems are correctly configured compliant and operational.
Manage the lifecycle of standard products owned and used by PRE.
Participate in functional and technical meetings throughout the development lifecycle.
Provide direct support during production deployments.
Manage and support incremental code pushes to production ensuring that changes are deployed in manageable lowrisk increments to minimize disruption and facilitate rollbacks if necessary.
Act as a limited change approver ensuring that changes to the production environment are thoroughly reviewed and approved.
Collaborate with DevSecOps teams to ensure new applications adhere to the security and high availability standards of Visa while meeting operational handoff requirements.
Maintain accountability to ensure proper controls are in place for monitoring and observability of systems with the goal of 99.99 uptime.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications:
Experience 0.6 to 2 years
Relevant work experience in IT Operations Systems Engineering SRE or
similar discipline.
Handson experience with Linux/Unix administration and basic network
troubleshooting via CLI.
Experience supporting and debugging distributed enterprise applications on
Linux platforms (Java/Tomcat).
Familiarity with logging and monitoring solutions at scale (Splunk Grafana).
Strong understanding of web security and protocols HTTP/S SSL/TLS DNS
and networking fundamentals to support enterprise APIs.
Demonstrated experience with at least one scripting language or technology
used for enterprise automation (Ansible Powershell Bash Python).
Working knowledge of high availability models load balancing (f5GTM LTM)
techniques and proxy solutions.
Preferred Qualifications:
Strong understanding of encryption protocols for data in transit (clientserver
communication) and data at rest (SSL certificate & key management).
Experience administrating Kubernetes deployment scaling load balancing
and orchestration.
Good understanding of JVM performance tuning and the ability to analyze
thread dumps and heap dumps.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
