IT System Specialist
IT System Specialist
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Job Description
NEW OPPORTUNITY Country Manor is looking for an IT System Specialist to join our talented IT Services team!
Country Manor is a locally and nationally recognized health care continuum that has proudly been serving Central MN communities for over 50 years. As an awardwinning leader in senior care childcare preschool home health care skilled nursing rehabilitation pharmacy services and more we serve nearly 1000 individuals daily across our multiple campuses. Additionally Country Manor plans to expand its service offerings into the Brainerd Lakes Area in 2025 with the opening of Pinecrest of Country Manor an upscale senior living campus and Kids Crest Childcare & Learning Center.
With approximately 600 dedicated employees we know that a wellsupported team is the foundation of exceptional care.
In the everchanging landscape of technology one of the ways we aim to do this is by ensuring our team has access to the appropriate equipment systems and infrastructures needed to do their jobs effectively and efficiently. As we enter another phase of growth and development we are expanding our current IT Services team to allow for optimal success.
The incumbent of this role will be experienced committed and forwardthinking with a desire to ensure fellow team members have access to timely competent professional technical support.
JOB SUMMARY
The IT System Specialist will be responsible for managing maintaining and optimizing our companys IT systems and networks. This role will oversee the daily performance of IT systems including servers networks and applications. Perform regular system updates backups and maintenance tasks. This role involves troubleshooting technical issues related to computer systems SaaS applications and networks within our organization implementing new technologies and efficiency of our IT environment. The IT system specialist will need to maintain accurate and uptodate documentation of IT systems configurations and procedures as well as create user manuals and guides as needed to ensure smooth operation of the IT infrastructure.
QUALIFICATIONS
1. Associates or Bachelors degree in Computer Science Information Technology or a related field.
2. Handson experience troubleshooting and configuring server infrastructure and software.
3. Strong knowledge of network protocols hardware and software systems.
4. Experience with virtualization technologies (e.g. VMware Scale Computing).
5. Experience maintaining and troubleshooting Audio visual systems.
6. Excellent problemsolving and communication skills.
7. Exhibits patience and persistence when faced with challenges or obstacles.
8. Maintains a high level of attention to detail ensuring conscientious quality in all work completed.
9. Ability to manage time prioritize tasks work independently and as part of a team.
10. Relevant certifications are a plus.
RESPONSIBILITIES
1. Install configure and maintain hardware and software systems.
2. Monitor system performance and troubleshoot issues to ensure optimal functionality.
3. Manage network infrastructure including routers switches and firewalls.
4. Assist IT team in monitoring ticket queue and provide support via email phone or remote connections as well as
onsite support at all of Country Manor campuses.
5. Provide technical support to endusers and resolve ITrelated problems.
6. Server installations including operating systems and application installations migrations and upgrades.
7. Enthusiasm for learning new technologies and expanding your skillset.
8. Advanced computer knowledge of software and systems troubleshooting.
9. Collaborate with other IT team members to plan and implement system upgrades and improvements.
10. Maintain documentation of IT systems processes and procedures.
11. Ensure compliance with company policies and industry regulations.
Benefits & Perks for Eligible Employees:
At Country Manor we believe in enriching lives those of our residents and those of our employees. Were committed to supporting encouraging and investing in employees with a longterm passion for the healthcare industry setting us apart from other employers. Well care for you as you care for others through our extensive array of benefits and programs designed specifically for your personal and professional development.
Health & Wellness
- Rich benefits package including Paid Time Off Sick Pay and Earned Sick and Safe Time (ESST) available to you after just one hour of work
- Medical Dental and Vision Insurance
- FSA/HSA with Employer contribution
- Dependent Care Flexible Savings Account (DCFSA)
- Life Insurance provided at no cost to you
- Long Term Disability Insurance
- Voluntary PreTax Benefits Options including Accident Insurance Cancer Insurance and Hospital Confinement Insurance
- Voluntary AfterTax Benefits Options including ShortTerm Disability Insurance Critical Illness Insurance TermLife Insurance Whole Life Insurance
- 401(k) program with an employer match of up to 4 helping you grow your retirement savings faster
- Employee Assistance Program A free confidential program offering resources for mental and emotional wellbeing legal services financial wellness consultations and more.
*Please note that some benefits are available only for employees working 60 hrs/pp.
A Culture Of Appreciation
- Longevity Bonuses
- YearEnd Appreciation Gifts and Routine Wage Increases
- Annual Staff Appreciation Week featuring large prizes a grand celebration and more
- Consistent recognition efforts throughout the year to celebrate you and your contributions
- Excellent advancement opportunities with over 20 unique departments for employment
Unbeatable Amenities For Staff
- Enjoy the convenience of onsite amenities including a store and pharmacy quick clinic delistyle caf with seating coffee shop with bakery outlet gift shop 24/7 market fullservice restaurant and more all with exclusive employee discounts!
- Plus take advantage of discounted child care at Kids Country our awardwinning child care center located right onsite at Country Manor Campus in Sartell. Available for children ages 6 weeks through 11 years old.
*Amenities vary by location
Discounts That Make A Difference:
- Country Manor is proud to partner with dozens of local Central MN businesses to offer our employees a Corporate Perks Program with discounts on shopping and restaurants plus savings on services like gym memberships haircuts and more.
- Further your education and receive 15 off tuition through our exclusive partnership with Rasmussen University.
- Plus enjoy access to thousands of discounts nationwide on attractions memberships travel and more through TicketsAtWork.
Dont wait to apply we are actively interviewing for this position!
Please note that our initial communication may be through email.
Country Manor Campus
520 1st St NE Sartell MN
Required Experience:
Unclear Seniority
Employment Type
Full-Time
